National Sales Manager

Arizona Grand Resort Phoenix, AZ
Summary of Position:

The National Sales Manager is responsible for the acquisition and contracting of group business of 81 – 744 rooms peak night from the all-important Corporate or Association segment for the Arizona Grand Resort & Spa or The Scott Resort & Spa. This position may be located on property or home-based if candidate resides outside of the state of Arizona.

Essential Functions:

* Meet or exceed your revenue goals as specified in the incentive document.

* Solicit potential prospects on a daily basis with a minimum of 20 calls per day, 20 phone hours per month.

* Determine quality of business: prospect, qualified prospect, best potential.

* Follow through on all leads within 48 hours.

* Meet and conduct all site inspections on property unless office is home-based.

* Update accounts and most current lead source.

* Update all accounts with current Presidents, CEO's, and VP's of Sales & Marketing for direct mail campaigns.

* Develop an industry newsletter specific to the sales managers industry and mail quarterly.

* Develop an operational sales and service action plan within 30 days, including minimum expectations on operations duties provided by Conference Services.

* Maintain continuous communication between Sales, Spa, Club, Conference Services and the customer at all times.

* Keep detailed notes and execute written agreements with all vendors and customers.

* Travel to domestic trade shows and destinations minimum of (4) times per year.

* Prospects and qualifies new group clientele from all available resources.

* Ability to perform all essential functions within two weeks of employment.

* Other tasks as assigned by the Director of Sales.


Education: High School Diploma required, college degree preferred.

Experience: Must have 5 + years of hotel group sales experience. Prior experience managing the Association group segment is preferred.

Certificates or Licenses: N/A

Knowledge, Skills, and Abilities:

* Ability to handle multiple tasks at one time

* Ability to use Microsoft Office, Delphi, and Windows operating system

* Skilled in sales presentations and utilizing sales tools such as PowerPoint, Excel and various digital collateral

* Ability to manage details effectively

* Ability to negotiate effectively

* Skilled at verbal and written communication

* Ability to maintain a professional image in tough situations

* Ability to learn and demonstrate the Resort's service standards and AAA Diamond standards

Personal Characteristics:

* Behaves ethically

* Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job

* Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language

* Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

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