Cloud Optimization Manager (Phoenix)
 Phoenix, AZ
Moogsoft’s Cloud team is seeking an expert and motivated Cloud Optimization Manager who is passionate about working with and developing our strategic supplier base for our large scale infrastructure deployments. You thrive on driving an innovative development and operations approach with our infrastructure and product development teams to maximize the value of our product set for our customers. You are responsible for maximizing the quality of the production operations service to exceed the contractual SLAs (e.g., performance, availability, RTO, RPO) for each of our customers. Additionally, this individual will ensure that the client environments and supporting operational processes are mature and secure; and that our deep consideration for continuous improvement and deployment operational principles are maintained. Help us grow by improving operational efficiency based on ROI, while operating within reasonable budget constraints.

You will...

  • Have a high level of engagement with Engineering, Internal Infrastructure, Capacity Planning, Finance Teams, and Cloud Vendors
  • Get involved with strategic negotiations with cloud vendors, including negotiations on cost reductions, run RFPs, and analyze proposals
  • Have responsibility for executing commercial contracts and quarterly business reviews
  • Be the supplier relationship owner on price reviews, usage and demand projections
  • Develop cost forecasts for operating expenditure projections
  • Collaborate with Engineering Teams and Cloud Vendors on delivery of capacity and new products and capabilities
  • Be responsible for improving the Gross Margin. Work cross-functionally with product, operations, and finance to drive improvements in Gross Margin
  • Develop insights and views into cost and usage data that enables technical, business, and finance partners to understand spend.
  • Create engineering awareness and drive behavior change to make significant cost and efficiency improvements across the organization.
  • Be the main point of contact for our cloud providers and maintain current knowledge of relevant cloud optimization, regulations, policies, and procedures

You have...

  • BS/BA in Finance, Engineering, Computer Science, Business or other quantitative field
  • 6+ years managing production support for core, business-critical 24x7 systems (cloud based)
  • Experience in cost reduction methods in providing cloud services
  • The ability to work across organizations to help set direction and improve team cohesion
  • A strong understanding of Agile methodology / an understanding of ITIL methodologies
  • Deep analytical skills
  • Strong verbal and written communications
  • The ability to think strategically and tactically, with persistent attention to detail
  • Ability to multi-task and set priorities

Moogsoft Perks and Benefits:

  • Unlimited vacation and sick day policy
  • Competitive salary, 401(k) plan and equity to all employee
  • Attractive benefits package including health and dental coverageFully stocked kitchen and catered meals
  • Opportunity for career development in a fast-paced, progressive company
  • Team volunteering events and off-site outings