CASE MANAGER 3 (LEAD)(Job Id 51641)
State of Arizona
 Phoenix, AZ


Your Partner For A Stronger Arizona


2001 West Camelback Road

Phoenix, Arizona 85015

Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security, Division of Developmental Disabilities is looking for individuals that are committed to service, community, and teamwork.

Why Should You Apply?

We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.

  • Affordable Health, Dental, Vision and Life and Disability Insurance
  • 10 holidays per year
  • Paid Vacation and Sick time off - start earning it your 1st day
  • Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
  • Contribute to, and participate in the Arizona State Retirement System
  • Ride Share and Public Transit Subsidy
  • Career Advancement Opportunities
  • Tuition reimbursement


Apply through For questions about this career opportunity, please call (602) 542-3812. Requests for accommodations can be made by calling this number or by clicking this link to access the ADA Job Board.

The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as a Case Manager 3 (Lead). This position is responsible for serving members with developmental disabilities, e.g., Autism, Cerebral Palsy, Intellectual Disability (for example, Down Syndrome), Epilepsy, etc., by supporting them and their families to lead the healthiest, most self-sufficient, productive lives within their capabilities. Click HERE to see a day in the life of a Support Coordinator. This posting will remain open until a sufficient number of resumes are received

Knowledge, Skills and Abilities:

  • Knowledge in methods, procedures, and techniques used in the development of Individual Support Plans (ISP).
  • Knowledge in Health Insurance Portability and Accountability Act (HIPAA).
  • Knowledge in Medical and behavioral health issues and terminology.
  • Skills in oral and written communication.
  • Skills in interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public.
  • Skills in the use of various software (Microsoft Word, Excel, etc.).
  • Ability to work independently and within diverse work teams.
  • Ability to absorb, interpret, and assimilate large quantities of written material.
  • Ability to maintain confidentiality.

Licenses and Certifications:

  • Employee shall have a valid level one fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults.
  • If the position is required to drive on state business, the position will require the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.12)


  • Candidate must meet one or more of the following requirements:

1) Two (2) years of case management experience serving the elderly, persons with physical or developmental disabilities, or persons determined to have a Serious Mental Illness (SMI)

2) An Arizona Registered Nurse (RN) licensure in good standing

3) A Bachelor's or Master's degree in Social Work

4) A Bachelor's or Master's degree in Psychology, Special Education, or Counseling, AND one (1) year of case management, defined as human service related experience requiring care coordination across service delivery systems and work involving assessing, evaluating and monitoring services for individuals with special health care needs related but not limited to conditions such as physical and/or intellectual disabilities, aging, physical and/or behavioral health disorders, and substance use disorder.

  • All candidates must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
  • All candidates must successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions
  • All candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804, and the Adult Protective Services Registry pursuant to A.R.S. 46-459

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results. State employees are highly engaged, collaborative and embrace a culture of public service.

Equal Opportunity Employer/Program Ÿ Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI and VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact your local office; TTY/TDD Services: 7-1-1. ŸFree language assistance for DES services is available upon request.