Hospitality Associate

Main Line Health, Inc. Philadelphia, PA
Main Line Health is suburban Philadelphia's most comprehensive health care resource with over 11,000 employees, offering a full range of medical, surgical, obstetric, pediatric, psychiatric and emergency services. Composed of five hospitals, a medical research institute, physician practices and other specialized facilities and services. Recognized as a Magnet system Main Line Health is committed to the highest standards of patient care, education and research.

Lankenau Medical Center, a 331-bed not-for-profit acute care teaching hospital and medical center, is conveniently located in Wynnewood, PA, just outside the western city limits of Philadelphia, on a magnificent 93-acre campus including its own farm. Lankenau has been recognized by Truven Health Analytics as one of the nation's 100 Top Hospitals for excellence in patient outcomes, patient safety and patient satisfaction. U.S. News & World Report ranked Lankenau as one of the Top 5 hospitals in the Philadelphia region and one of the Top 10 hospitals in Pennsylvania. The Hospital has received Magnet® designation by the American Nurses Credentialing Center (ANCC), the nation's highest award for recognizing excellence in nursing care.

Lankenau is a Level II Trauma Center and in 2013, opened the Heart Pavilion, a world-class facility for cardiac care. We have made it our mission to provide patients with a superior patient experience. This translates to the consistent delivery of safe, high quality clinical care in the absence of preventable harm.

Why Work at Lankenau Medical Center?

We are committed to providing exceptional care with empathy and compassion for people at all stages in life. Our Diversity, Respect and Inclusion Initiative celebrates our differences and our similarities. Ultimately, we want everyone to feel respected for who they are. Our physicians and employees speak highly of the work environment at Main Line Health. The hospital has been recognized by the Philadelphia Business Journal as one of the top ten "Best Places to Work" in the Delaware Valley and also ranked among Modern Healthcare's top 100 places in the nation to work in healthcare. With a history spanning more than 150 years, it's one of the region's most honored and respected academic healthcare institutions.

Turn your job into a career by joining Main Line Health!

The Hospitality Associate provides information and direction to patients, visitors, and staff in a courteous and friendly manner.

The Associate displays initiative in handling patient questions or problems in a courteous manner. He/She initiates communication by making eye contact and utilize listening skills. The Associate is also responsible for answering questions from patients and hospital staff, family, etc or direct their complaint appropriately.

This position is part time, as needed. There is a rotating weekend/ holiday requirement and the possibility of picking up time during the week day.

Requirements:

Education:

High School diploma or GED required.

* Excellent customer service skills.

* Excellent phone skills.

* Patient relation/public contact experience.

* Ability to adapt to change required.

Ability to make good judgments required.

Ability to be flexible during decision-making process required

We offer competitive compensation and outstanding comprehensive benefits including tuition reimbursement, 403B matching savings plan, a pension plan, and a generous paid time off program. To be considered, please apply online with your resume at https://www.mainlinehealth.org/careers

* Enter Job ID 44616 Keyword search box.

Applicants must certify that they have not used tobacco products or nicotine in any form in the 90-days prior to submitting an application to Main Line Health. This will be verified during pre-employment testing. We are an Equal Opportunity Employer. Please, no agency calls.

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