Customer Care Ambassador - *Part Time Flexible Schedule*

Customer issues include but are not limited to:

* Assisting customers with questions about pricing, coupons, facility amenities or surrounding area

* Adjusting pricing or applying coupons

* Providing account support for monthly customers as well as signing up new monthly customers

* Assisting customers at facility Entry/Exit

* Assisting customers who were issued a citation at Pay & Display facilities

* Dispatch assistance to a location if customer issue cannot be resolved remotely

In addition to customer service, the Customer Care Center will have remote video access to sites and will be responsible to respond to alarms stemming from video analytics and other smart devices in Parking facilities and respond according to protocols.

Shift: Schedule will be flexible to meet business demand (approximately 20 hours per week)