Job Description

The primary purpose of this position is to provide excellent customer service to people shopping in Rite Aid stores. The incumbent is required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws. The associate is responsible for the functions below, in addition to other duties as assigned:

* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.

* Complete customer transactions on the cash register.

* Reconcile cash register drawers at the end of the shift.

* Ensure the appearance of the store is pleasing to the customer and meets the requirements of the corporate office, including all housekeeping tasks.

* Stock store shelves and end-caps with merchandise when it is delivered to the store.

* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.

* Assist with the operation of the One-hour Photo department, if applicable.

* Build displays of merchandise and complete new plan-o-grams sent from the corporate offices.

* Complete inventory counts and order merchandise based on the results.

* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.

* Assist with price markdowns and changes for merchandise on the shelves.

* All duties described in this document are to be performed in keeping with the core values and service attributes consistent with the Rite Aid brand and strategy.

Experience / Requirements

* Ability to pass drug test.

* Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.

* Ability to preserve confidentiality of information.

* Ability and willingness to move with purpose and a strong sense of urgency.

* Ability to work weekends on a regular basis.

* Ability to work day, evening, or night shift(s).

* Accuracy and attention to detail.

* Ability to organize and prioritize a variety of tasks/projects.


No prior experience or training is required.

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