Driver Helper
Star Furniture
 Pflugerville, TX

Driver Helper

Job Summary: Assist the driver in inspecting, delivering, set-up and deluxing furniture to the customer’s satisfaction.

Reports To: This position reports directly to the Delivery Manager

Essential Functions:

  • Call customers for today’s delivery to confirm arrival time, notify if special instructions or if running late.
  • Inspect the merchandise for quality before wrapping and loading by contract on truck.
  • In uniform, steel toed shoes and back support at all times on the job.
  • Maintain a professional and positive attitude towards the customer.
  • Set-up, deluxing, moving furniture and possibly picking up old bedding is required in the customer’s home.
  • Driver and helper unload all merchandise through Getback and review paperwork.


  • Experience in driving a straight truck in a safe manner. Person that is not driving is required to be a spotter every time the truck backs up.
  • Responsible for understanding state regulations for safe operation of commercial. This includes completing a daily pretrip and post trip inspection.
  • Use of pens, clipboard, map books, & cell phone.
  • Reading and communication skills in English.
  • Use of basic hand tools such as, screwdriver, drill, saw, wrench. Use of deluxing materials such as touch-up markers, polish, glass cleaner.
  • Basic home delivery skills in using a dolly, hand truck, ties and pads.
  • A minimum of 21 years of age and a good driving record.

Education & Qualifications:

  • 2 years of experience in a customer service environment
  • Must be able to work weekends as needed

Supervisory Responsibility: None.

Work Environment:

  • The work will be performed in the warehouse, outdoors and in the customer’s home.
  • Capable of working in a warehouse environment and physically handling the hot and cold climatic changes.
  • Exposures to dust, chemicals and diesel exhaust fumes in an open-air environment.
  • Safety glasses, dust mask and plastic gloves are provided for associate use upon request.
  • Exposure to diesel fuel when refueling truck.


  • Good communication skills; reading and writing skills in English
  • Excellent team player; actively contributes to a team and respects others
  • Emotional intelligence; understands yourself and others to build relationships.
  • Dependable; accountable and is committed to work as scheduled
  • Flexible; open to new procedures and ability to adapt to changes
  • Basic knowledge of Star warehouse system and operations.
  • Ability to use a broom, dustpan, box cutter, safety glove and scanner.
  • Wear uniform, steel-toed boots, back support.

Physical Demands:

  • Lifting 150 - 50 pounds with frequent lifting, carrying upstairs and in awkward positions.
  • In an 8/hour workday associate may stand or/and walk from 4 – 6 hours.
  • In an 8/hour workday associate may sit or/and drive from 3 – 5 hours.
  • Associate may use hands for grasping, fine manipulation, pushing and pulling from 5 – 6 hours (includes drive time).
  • Associate may frequently bend, twist, squat, climb and reach from 2 – 4 hours.
  • Approximate percentage of time required for stamina is 100%, seeing 100%, talking 100%, hearing 100% while on the job.

Position Type / Expected Hours of Work:

This is a management level position and hours of work would routinely be 40+ hours per week. Given the nature of the position, there may be occasions that extra hours may be required.

What Star Offers:

  • Competitive hourly pay rate
  • Equal Opportunity Employer
  • 401(k)
  • Generous Employee Discount
  • Paid Time Off
  • Voluntarily Long-Term Disability
  • Voluntary Life Insurance

(waiting periods may apply to the above)

Location: 14051 I-35 Service Road N, Pflugerville, Texas 78660

Equal Employment Opportunity