Teller I, II or III

First Midwest Bank Peotone, IL
Teller I, II or III

Please note: This position will be filled at the appropriate level based on previous experience and qualifications.

POSITION SUMMARY

In a courteous and professional manner, serve clients by processing a variety of transactions using good judgment within prescribed limits regarding the validity of transaction requested.

DUTIES/RESPONSIBILITIES

* Serve clients at Teller window in a courteous and professional manner by processing a variety of transactions using good judgment within prescribed limits regarding the validity of transaction requested

* Full participation in Bank's Sales Program as directed by the Branch Manager

* Activities may include but not be limited to; call night, referrals, branch meetings, and sales contests

* Follow all policies and guidelines including internal security measures, and those in the First Midwest Bank Teller Policy Manual, and Teller Procedure Manual

* Gather all information needed at the time of transaction when it is necessary to complete a Currency Transaction Report or Monetary Instrument Log

* Know your customer by following policies and procedures for the use of identification when necessary to identify clients or customers, also using the Bank's client data base to find or confirm information

* Participate in all required training sessions for Compliance

* Maintain adequate controls to ensure compliance with consumer protection statutes/regulations in a defined area of responsibility

* Implement bank-directed changes relating to regulatory amendments

* Place Reg CC holds when appropriate

* Attend and participate in Training classes offered by First Midwest Training & Development specific to the Teller position

* Work with Branch Manager, Teller Supervisor, and coworkers towards development and achievement of Bank, Branch, and Individual Goals

* Take responsibilities for acquiring Product Knowledge

* May be responsible for opening and closing the facility under dual control

* Must fully meet Teller Standards including responsibility for balancing daily within a reasonable time and with minimum differences according to Bank's established Teller Difference Policy

* Develop skills to recognize potential fraud

Additional duties and responsibilities for Teller II

Perform back-room or operational duties of Teller line as requested by Teller SupervisorMentor less experienced TellersOperate coin wrapping and counting equipmentAssist in end of day procedures as requiredMaintain Branch supplies, and Teller formsMay be responsible to balance ATM's where appropriateResponsible for continued growth in knowledge of FMB productsMust fully meet Teller Standards including responsibility for balancing daily within a reasonable time and with minimum differences according to Bank's established Teller Difference Policy

Additional duties and responsibilities for Teller III

Mentor other Tellers on referral/ sales activities and Product KnowledgeAssist in Branch Pep and Deployment meetingsAssist Teller Supervisor with Foreign Currency, Collections, and Coin & Currency/Teller Suspense ReconciliationDemonstrate mastery of job skills relating to Teller operations and an excellent knowledge and understanding of Bank products, services, procedures, and policiesMust have required Teller skills to assist in training new TellersMust take on additional responsibilities as defined by Teller Supervisor from the list of Teller III career pathing opportunities

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.Requirements

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

Teller I

* High School diploma or equivalent GED required, or in process

* PC, 10 key, and keyboard skills preferred

* Strong interpersonal skills required

* Face-to-face customer service skills preferred

* Ability to complete basic Math functions

Additional Requirements for Teller II

* Minimum of 6 months of Teller experience required

* Demonstrated proficiency at Teller I skills and responsibilities

Additional Requirements for Teller III

* Minimum of 18 to 24 months of Teller experience required

* Demonstrated proficiency at Teller II skills and responsibilities

Branch Hours: Monday-Thursday 8:00AM-6:00PM Friday 8:00AM-7:00PM Saturday 8:00AM-1:00PM

EOE/Minorities/Females/Vet/Disability

#CB

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

* EOE/Minorities/Females/Vet/Disability.