Our team members are the compassionate core of who we are and how we serve. Every day we strive to live out our vision statement of “Best outcome every patient every time“ through living out our FOCUS values of Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities.
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Assistant Nurse Manager
Methodist Emergency Department
To coordinate the day to day work flow of the department to meet patient care needs. This role is to focus on nursing process, physician communication, resource utilization and patient/family/physician and team member satisfaction. The Assistant Manager will function as a member of the assigned department leadership team. The Assistant Manager will also have direct oversight of the day to day coordination and management of the ED techs, clerks, and ancillary staff as well as the regional ED nursing float pool.
CLINICAL EXCELLENCE/PATIENT CARE: The Assistant Nurse Manager plays a pivotal role in interdisciplinary oversight of quality patient care on unit. Reports all issues or concerns to the Nurse Manager.score: N/A
- Ensures that patient care outcomes are clearly communicated to unit team members.
- Serves as resource to others in using patient outcomes and/or core measure indicators to organize their plan of care and care delivery methods.
- Assists team members to incorporate research and best practices in patient care into their individual practice.
- Recognizes trends in the delivery of patient care on the unit and discusses with Nurse Manager
- Monitors current patient care practices and is alert to areas of improvement. Utilizes best practices/research in areas of opportunity.
- Successfully manages clinical crisis situations
- Assists Nurse Manager in meeting employee experience goals
- Assist Nurse Manager in service recovery activities, grievance and complaint processes
- Participates in gathering data on PI initiatives, including chart review. Assists in unit specific PI process to achieve best practices.
- Participates and investigates to determine root causes
- Participates in developing, implementing, and evaluating action plans
- Develops a schedule that meets staffing needs
- Oversees the ED regional nursing float pool and has direct responsibility for the management of those nurses and utilization across the region.
Utilization of Resources and Effective Communication. The Assistant Nurse Manager is knowledgeable of resources and utilizes effective communication skills in interactions with team members, patients, visitors and physicians.
- Continues professional development and involvement in professional activities that enhance nursing practice by sharing knowledge through networking and research.
- Consults appropriate resources within the hospital to provide specialized education.
- Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
- Collaborates with the Nurse Manager on event reporting follow up and action items.
- Serves as a key resource in identifying staffing changes such as unit activity, patient acuity, and other key staffing changes (orientation/training) and redistributes in collaboration with the Nurse Manager and/or Nursing Supervisor to meet unit and organizational needs.
- Ensures that patient care activities are delegated in an efficient manner
- Acts as clinical liaison between nursing, healthcare providers, and physicians to communicate interdisciplinary approach to patient care needs and promotes teamwork.
- score: N/A
- Assists with communicating unit information and clarifies issues as needed.
- Communicates any problems to the Nurse Manager or Nursing Supervisor that need further attention timely.
- Makes patient rounds.
- Demonstrates good listening skills with staff members and physicians
Basic UPH Performance Criteria
- Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
- Demonstrates ability to meet business needs of department with regular, reliable attendance.
- Employee maintains current licenses and/or certifications required for the position.
- Practices and reflects knowledge of HIPAA, JCAHO, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
- Completes all annual education and competency requirements within the calendar year.
- Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Graduate of accredited nursing program.
Individuals hired after August 1, 2013 must obtain a Bachelor's degree in Nursing (BSN) within five (5) years of start date.
Demonstrated excellence in patient care and interpersonal skills with both patients/families and colleagues required
3-5 years' experience with Emergency Department nursing.
Current licensure in good standing to practice as a Registered Nurse in IL.
Must possess and maintain current Basic Life Support (BLS) certification, and Advanced Cardiac Life Support (ACLS). Possess and maintain Pediatric Advanced Life Support (PALS) and Trauma Nurse Specialist (TNS) or obtain certification within three months from date of hire.
ANCC recognized certification in specialty area.