Breakfast Attendant

Finger Lakes Premier Properties Penn Yan, NY
Job Summary:

This position is primarily responsible for the breakfast bar located in the main lobby of the Best Western PLUS. On occasion, they are asked to assist with other duties, as requested.

Responsible for providing high quality services for guests at the hotel ensuring the breakfast bar is well stocked and maintained during the breakfast hours. Responsible for recommending improvements to ensure efficient departmental operations are in place to support service excellence. Work collaboratively with all employees, suppliers and customers of Best Western Plus. At all times, provide exceptional customer service to guests and colleagues.

Essential Duties & Responsibilities:

* Maintains and fills breakfast items as needed.

* Keeps the Breakfast area clean and garbage dumped.

* Breaks down breakfast and restocks as needed.

* Does all dishes and cleans the kitchen for following day.

* Reports to Front Desk any breakfast items that will be needed before order arrives.

* Puts food order away weekly.

* Cleans all public areas (pool, exercise room, lobby, stairwells, hallways, etc)

Job Requirements:

* Experience in a customer service type position, preferably in a hotel or inn.

* Excellent customer service skills.

* All employees are expected to provide a High Hospitality Standard in Customer Service. Employees are responsible for correcting and reporting all situations that could adversely affect the customers experience. Examples of this would be picking up garbage, cigarette butts, shoveling up snow from sidewalks, etc.

* Computer knowledge required.

* Ability to work a flexible work schedule necessary to support a 24x7 hospitality industry

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