LPN Patient Care Secretary Emerald Coast Hospice (50805)

Gentiva Health Services, Inc. Panama City, FL
I believe that the care we give can make every moment count.

Compassionate care, uncompromising service and clinical excellence – that's how our Hospice improves quality of life in the final stages of life. By delivering palliative care by hospice professionals, our patients can spend their remaining days in comfort and peace. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

We believe that every moment matters. We believe in compassionate care. Most of all, we believe in dignity and respect for each patient we serve.

I believe my work is my calling.

As a Hospice Patient Care Secretary, you will:

* Assist the Patient Care Manager and Patient Care staff.

* Maintain patient assignment list, make change notices on status of patients and log admission and discharge of patients into Medical Records book.

* Be responsible for receptionist duties and general office support.

* Verify accuracy of data entry from completed admission.

* In the absence of a Site Revenue Coordinator, maintain recertification of insurance benefits per Billing Procedures Manual.

* File and keep medical records current.

* Print and distribute current census.

* Create information face sheets on patients and distributes to staff. Notify staff of discharges and change of status on patients. Maintain admissions and discharge records.

* Maintain on-call book with up-to-date information.

* In absence of Medical Records Coordinator, log and mail telephone prescriptions for physician's signature, maintaining "tickler file" until signed order is returned. Log returned telephone prescriptions.

* Prepare for Interdisciplinary Group, copy/fax IDG notes to attending physicians. Track Recertification Periods and alerts Patient Care Manager of upcoming re-certifications.

* Answer phones for receptionist during lunch hour and breaks or during absence.

* Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed.

* Participate in evening/weekend on-call or overtime as required, conducting on-call services in a clinically competent and responsive manner.

* Assure for compliance with local, state and federal laws, Medicare regulations, and established company policies and procedures.

Required Skills


* High school diploma or equivalent

* Minimum of two years medical office secretarial experience

* LPN/LVN certification preferred

* Able to work in an interdisciplinary setting

* Strong knowledge of medical terminology

* Must have excellent customer service skills

* Proficient with the PC including the MS suite of products

Required Experience


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.