Teller Palo Alto Store (30 Hours)

Wells Fargo Palo Alto, CA

Job Title:

Teller - Palo Alto Store (30 Hours)

Job ID Number:

5220392-1

Location:

Palo Alto,CA

Job Description:

Job Description

At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.

Tellers are the face of our company and represent Wells Fargo in the community. A Teller position with our team offers an opportunity to be part of one of America s greatest companies. You'll have exposure to a variety of responsibilities, people and experiences in a professional work environment - that's part of the fun!

Our Expectation of our Tellers:

Tellers introduce customers to new products and services, and generate leads for other members of the sales team to close. Every teller has her/his own scorecard with goals. Our best tellers constantly go the extra mile to greet customers, make them feel welcome and also engage customers to learn about their financial needs. An excellent teller processes between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures.

Every teller is responsible for maintaining and balancing a cash drawer. Under direct supervision, processes customer transactions within established guidelines. Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Duties may include safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.

At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others without being asked and want team members who are committed to the success of the team. Tellers will develop and improve their skills through training programs and regular feedback discussions with supervisors, which will help further their professional experience and improve their chances for even greater roles in the future. A teller position is the start of something really big. With an organization the size of Wells Fargo, there is no limit to what a truly motivated person can become with a little dedication and time. Wells Fargo believes in developing people!

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.

Required Qualifications

1+ year of experience interacting with people or customers

Desired Qualifications

Ability to navigate multiple computer systems, applications, and utilize search tools to find information Basic Microsoft Office skills Customer service focus with the ability to stay positive in interactions with customers and team members Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies Experience achieving individual and team goals Cash handling experience Experience selling products and services Experience working in a fast-paced environment Ability to adhere to established attendance policies

Other Desired Qualifications

Multilingual speakers are encouraged to apply

Job Expectations

Ability to stand for extended periods of time Ability to work weekends and holidays as needed or scheduled

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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