Duties include the disposition of parts returned from the field, perform failure analysis on returned parts; and reporting failure trends and test possible solutions to management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Perform failure analysis on returned parts.
- Maintain database.
- Report failure trends.
- Employees are expected to follow instructions, procedures and to escalate any issue impacting workflow, quality, etc. Additionally, there are high value items that require proper care and protection.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to determine causes of failures, both electrical and mechanical.
- Excellent hands on ability using precision measuring instruments.
- File management skills.
- Employees must exhibit honesty and integrity as well as demonstrate adherence to rules, procedures and policies.
EDUCATION and/or EXPERIENCE
High school diploma or high school equivalency (HSE) credential such as general education degree (GED) is required, plus an additional 1–3 months related experience, training and/or equivalent combination of education and experience.
Must have the ability read and interpret documents; such as: safety rules, operating and maintenance instructions, and procedure manuals in English. In addition must also sufficiently write routine reports and business correspondence. It is imperative to adequately speak effectively before groups, customers, and/or employees of the organization.
Must have the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent and to draw and interpret bar graphs.
Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and vibration. The employee is occasionally exposed to extreme cold, extreme heat, and risk of electrical shock. The noise level in the work environment is usually loud.