Employee Relations Analyst

State of North Carolina Oxford, NC
Description of Work

* Salary Grade: GN11; Recruitment Range: $39,362 - $50,000*

This is a repost due to changes in the posting which includes a new job classification. Previous applicants must reapply if they would like to be considered.

The NC Department of Health and Human Services (DHHS), in collaboration with its partners, protects the health and safety of all North Carolinians and provides essential human services.

If you are looking for a rewarding career in the exciting field of Human Resources, consider the Employee Relations Analyst opportunity at Central Regional Hospital (CRH). CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the North Carolina mountains and beaches. Butner possesses small town charm but is within 30 minutes of major metropolitan areas including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC.

Central Regional Hospital (CRH) is the largest of the three regional state psychiatric hospitals in North Carolina whose purpose is to diagnose and provide treatment for children, adolescents, and adults with mental illness. The hospital provides diagnostic and treatment services for psychiatric and substance abuse patients and oversight to Whitaker Psychiatric Residential Treatment Facility (PRTF). In addition to CRH and Whitaker PRTF, the CRH HR office provides services to the Wright School – a state-operated mental health treatment program for children with serious behavioral and emotional problems.

The primary purpose of the Employee Relations (ER) Analyst position is to provide professional and analytical consultation to hospital administration, supervisors, managers, and employees in the functional area of employee relations including disciplinary action guidelines, grievance procedures, management investigations, employee counseling, mediation, EEO, unemployment and FMLA matters. Other job responsibilities include the following:

* Communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees by providing support, consultation, coaching and training to managers and employees concerning their rights and responsibilities

* Deliver employee relations training on topics including investigations, grievance hearings, documentation and conflict resolution

* Facilitate and promote employee recognition

* Assist the HR Director and ER Analyst in implementing and maintaining the personnel programs within DHR

* Serve as the divisional liaison with the NC Unemployment Insurance Program's third-party administrator by providing information necessary for timely processing of unemployment claims, coordinating appeals hearings, and providing information for DHHS' annual unemployment insurance billing

* Provide consultation, technical and administrative assistance to CRH managers, support staff and employees in all areas of exit interviews and the NC Employee Assistance Program

* Serve as the primary contact for EEO Investigations (reporting and research) for the DHR EEO Officer

* Provide assistance on petitions for contested case hearings, lawsuits, state and federal civil rights discrimination charges

* Serve as the database manager for all electronic and manual files maintained by the Employee Relations Unit

* Provide training for New Hires and managers of CRH as the backup to the Employee Relations Manager

* Create quarterly reports for managers or upon requests of upcoming de-activations of disciplinary actions (ex. when written warnings expire)

Knowledge, Skills and Abilities / Competencies

* Proven ability to interpret and apply state personnel and department policies and procedures

* Proven skills in investigation procedures including gathering and researching relevant information, interviewing, objectively analyzing and documenting findings and recommendations

* Proven ability to communicate effectively both orally and in writing with management and employees

* Professional working knowledge of employee relations policies, practices, and employment law

* Proven ability to objectively analyze a variety of employee relations issues and make sound judgments on the appropriate course of action

* Demonstrated ability to work independently and establish effective working relationships

* Proven ability to effectively handle and maintain confidential information

A valid driver's license is required for this position. Minimum Education and Experience Requirements

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and 3 years of progressive experience in Human Resources; or equivalent combination of education and experience.

Supplemental and Contact Information

The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.

All positions in the Division of State Operated Healthcare Facilities (DSOHF) shall be subject to pre-employment drug testing and criminal record background checks. All facilities within DSOHF are tobacco free environments. The use of tobacco products of any kind including vapor products are prohibited from our campus.

Please make sure you complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Applicants will be communicated with via email only for updates on the status of their application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.