Operations services Manager

State of Florida Orlando, FL
Requisition No: 36081

Agency: Department of Health

Working Title: OPERATIONS SERVICES MANAGER - SES - 64083721

Position Number: 64083721

Salary: $38,659.92 - $77,907.16

Posting Closing Date: 05/21/2018

DEPARTMENT OF HEALTH

DIVISION OF DISABILITY DETERMINATIONS

* Anticipated Vacancy*

POSITION INFORMATION: INTERNAL OPPORTUNITY

TITLE:

GENERAL AND OPERATIONS MANAGERS

OPERATIONS SERVICES MANAGER – SES

POSITION LOCATION:

ORLANDO/ORANGE COUNTY

POSITION #:

64083721

SALARY:

$38,659.92 - $77,907.16 Annually

POSITION DESCRIPTION:

This is work managing, directing and supervising a unit of claims examiners who develop and adjudicate disability claims under the Social Security Act. Work will also require the management and oversight of all incoming claims/pre-developed claims prior to assignment to adjudicative staff.

POSITION DUTIES & RESPONSIBILITIES:

Current employment with the Division of Disability Determinations processing federal Social Security Disability claims is required.

Coordinates and directs the activities of a unit of Claims Adjusters/Examiners/Investigators to ensure that operational objectives are met.

Reviews and analyzes case management data for the purpose of evaluating each claim’s examiner, communicating on a regular basis with claims examiners.

Conducts probationary, quarterly, annual or special performance evaluations.

Reviews case files to ensure compliance with Social Security law and regulations and ensures compliance with timeliness targets.

Coordinates training for new and experienced claims examiners in the unit.

Monitors closely management reports on the expenditure of funds to ensure cost effectiveness.

Routinely studies publications of Social Security and State agencies pertaining to the program to keep abreast of new developments and changes in medical and vocational aspects of disability.

KNOWLEDGE SKILLS & ABILITIES REQUIRED:

Knowledge of the procedures and requirements for reviewing and analyzing Social Security determinations for compliance with applicable rules, regulations, policies and procedures.

Knowledge of anatomy, physiology, function, dysfunction and disease processes.

Ability to understand and apply applicable rules, regulations, policies and procedures.

Ability to monitor claims processing for compliance with applicable policies and procedures.

Ability to manage a disability program section.

BACKGROUND CHECKS:

This position requires a security background check and/or drug screening and participation in direct deposit.

NOTE: You will be required to provide you Social Security Number (SSN) in order to conduct this background check.

APPLICANT INFORMATION:

* NOTE: All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida employment application. *

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E- Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Thank you for your interest in career opportunities with the Florida Department of Health. If you are looking to establish a successful career in the Health Care Field, you have come to the right place. Many of our innovative and successful health programs are recognized throughout the State of Florida. We hope you decide to join our team!

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Orlando

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