Front of House Team Member ZAZA Waterford Lakes

ZaZa New Cuban Diner
 Orlando, FL
  • Provides our customers with courteous and pleasant service within a clean and positive environment
  • Greets all guests that arrive within visible area
  • Takes our customer’s food and beverage order; ensures the freshest quality and best presentation of all menu items
  • Assists our customers with product selection; executes our company’s “suggestive selling” techniques
  • Has complete knowledge of the company’s cash handling procedures and works according to those procedures
  • Manages assigned cash and balances at the end of each shift; secures and accurately handles cash at all times
  • Sets and clear tables; maintains dining room, restrooms and terraza manicured at all times
  • Cleans and maintains his/her work area, equipment and storage areas at all times
  • Coordinates multiple orders; communicates clearly and effectively in order to properly complete orders and services within established service times
  • Ensures that the work areas, dishes and operational equipment assigned are kept in optimum condition of cleanliness, according to the standards of excellence established by the company
  • Follows all opening and closing procedures
  • Maintains proper company uniform and hygiene standards
  • Complies with all company’s policies, procedures and training standards
  • Records all items served at any time to anyone and accounts for products
  • Sets and clear tables; maintains dining room, restrooms and terraza manicured at all times
  • Provides excellent customer service and assistance to our amigos
  • Assists guests and colleagues with any special requests
  • Conforms to department training standards
  • Maintains proper company uniform and hygiene standards
  • Complies with all company rules, regulations, policies and procedures
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