Entertainment Tech, Show Control -Tech Booth (Operations)

Universal Orlando Orlando, FL
Here at Universal Orlando Resortâ„¢, you can enjoy an exciting culture where creating our unique Universal brand of thrilling experiences is a top priority. We are passionate about what we do and take pride in the exclusive ways we deliver fun.

Being a part of the Universal family also comes with extraordinary perks. We offer paid on the job training, excellent growth opportunities, free park admission, complimentary passes, and more!

Whether you're bringing the world's premier movie and TV scenes to life at Universal Studios, living the excitement of legendary heroes at Islands of Adventure, or exploring the thrills and relaxation in the lush tropical paradise of Volcano Bay; we want to do it with YOU!

JOB SUMMARY: Responsible for overseeing the daily maintenance, operation and execution of entertainment shows via Show Control. Troubleshooting, maintaining, reprogramming and correcting system errors. Supporting shows with use of highly skilled advanced Control Systems for Lighting, Audio, Video, Lasers and Special Effects


* Responsible for operating and maintaining the Show Control systems in the park wide Tech booth, pre-show inspections. Troubleshooting system failures of Show Control within the assigned venue or event including but not limited to the operation and programming of the lighting, video, lasers, gps, SPFX and audio in a live show situation. Proficient in advanced Show Control systems such as Medialon, Ovation, Alcorn Mcbride and others.

* Responsible for routine/daily maintenance and troubleshooting of all parade systems. Communicates unknown system failures to Maintenance Contract Vendor) and Tech Entertainment Show Control Management. Verifying through on-line system & live direction support that corrections were properly administered and systems are functional for show. Assists in loading new shows or event specific programming, custom music programs for events; ie corporate events, marching bands, HHN, Macy's etc. as directed by Technical Entertainment Management

* Maintain a daily log system and control booth information document that is distributed to all vested parties. Provide data entry of information to include but not limited to performance test results, physical inspections of parade route audio, amp racks, media matrix devices, Nion systems, network devices such as routers and switches. Provide implementation notes for maintenance team.

* Ensures strictly adhere to all policies and procedures, as defined by the Entertainment Department, governing the safe operation of all technical equipment.

* Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

* Performs other duties as assigned.

SCOPE: Operation of the Technical Booth within the assigned venue or event including but not limited to the operation, pre-show checks, inspections, routine maintenance, programming of lighting, audio, show control & spfx in a live show situation using systems such as Medialon, Ovation, Alcorn McBride and others.

EDUCATION: High school degree or GED is required. Technical school is preferred.


* Proven ability to perform each essential duty satisfactorily.

* 3-5 years' experience using advanced control systems, likely within the theme park/theater industry in a technical capacity preferred; or equivalent combination of education and experience.

* Prior experience on advanced show control systems such as Medialon, Ovation, Alcorn McBride, Birket and Allen Bradley preferred.

* Emergency Repairs, Parts Assembly, and networking preferred.; or equivalent combination of education and experience.


* Reasoning Ability

* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

* Strong problem solving skills to include assessing issues, potential causes and make recommendations

* Solid judgment and ability to think and act independently

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universally YOU!

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