Customer Service Representative
Top 3 Skills:
Manufacturing customer service background
Order Fulfillment experience
As a customer service representative you will be responsible for helping customers by providing product and service information and resolving technical issues.
Customer Service Responsibilities:
-Daily input and processing of incoming customer orders
-Oversee and maintaining communication with the production, warehouse and shipping departments to insure timely preparation and shipment
-Handle customer inquiries and concerns
-Provide updated information about the products and our services
-Troubleshoot and resolve product issues as they arise
-Document and update customer records based on interactions
-Develop and maintain a knowledge base of the evolving products and services
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.