Assistant Branch Manager

Bedrosians Tile and Stone Orange, CA
Job Overview

Under the direction of the Branch Manager, the Assistant Branch Manager is responsible for assisting with management and operations of the showroom, customer service desk and warehouse. Your primary objective is to hire and train successful associates for our store. It is the Assistant Branch Manager's responsibility to motivate, coach and inspire staff to achieve new levels of success and be customer-centric in their attitude and actions. Your goal is to consistently grow sales and profit by assisting the branch manager in all operational procedures, reporting, inventory duties, and sales opportunities.

Duties

* Assist in the management of all aspects of the store's operations, sales and customer service

* Ensure the branch meets budget, sales and profit plans every month

* Ensure branch operational procedures are strictly followed making sure your branch is run smoothly, has accurate inventory, and correct billing and invoicing procedures are followed for samples and product purchases

* Ensure every branch complies with corporate-directed marketing and sales campaigns

* Promote and plan successful, polished, fun and well-attended product launch parties on a quarterly basis

* Actively push sales in discontinued products by ensuring new pricing is posted and announced in every store location, customers are notified, all staff are trained, and product is well-displayed to promote sales

* Help resolve client issues immediately with best possible solutions, following corporate procedure

* Assist in establishing quarterly goals with all branch staff and review regularly ensure goals are met

* Hire and develop a team that works cohesively with the customer as the primary focus

* Manage time efficiently and delegate tasks as appropriate

* Prepare, coordinate, and assist with physical inventories

* Promote Bedrosians products and services everywhere you go

* Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins, as well as attending vendor/ manufacturer seminars whenever available

* Coach sales staff to help meet individual and branch sales goals

* Travel and participate in industry tradeshows and/or company meetings and events when necessary

* Work within the framework of the company's defined rules, procedures, goals and directives.

* Any other duties required of the position

Minimum Qualifications

* Three (3) years of prior large retail store assistant or department management experience

* Drivers License (must provide current MVR)

* Ability to lift up to 75 lbs.

* Positive attitude

* Polished appearance

* Excellent Computer skills

* Excellent and professional phone skills

* Bi-lingual in Spanish is a plus

* Excellent verbal and written English communication skills

* Excellent planning and organizational skills

* Ability to lead, motivate, and coach a team

* Excellent understanding of design and color

* Possess a flexible work schedule

* Work on the weekends

Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please submit your application through our Careers page: https://bedrosians.applicantpro.com/jobs/