Library Director

Library Systems & Services
 Ooltewah, TN

Library Systems & Services (LS&S) has an opening for a Library Director at the Collegedale Public Library in Collegedale, Tennessee. Collegedale is a city on the move that sits in Hamilton County and is 19 miles east of Chattanooga. It’s a destination of choice for neighbors who want to live away from larger communities but still want access to excellent schools, premier shopping, fine dining, airports, parks and recreation.

The Collegedale Public Library is a valuable community resource that is open seven days a week. The collection of the library contains 45,282 volumes and circulates 72,597 items per year. Located adjacent to Collegedale City Hall, the branch offers a variety of programs such as the String Theory Knitting Club for adults, Baby Talk and Toddler Time, Chess Club for Kids and the Young Writers Club.

The Library Director supports the LS&S mission, vision, and values through exceptional leadership and dedicated customer focus. The Director is responsible for ensuring contract requirements are met in a single location library system. The Director will lead a team of library professionals who are committed to creating a thriving library in the heart of their community. The Director will be responsible for building a strong partnership with their local official(s) and managing the customer relationship.


An individual must be able to perform each essential duty and responsibility satisfactorily.

  • Manages with integrity, honesty and knowledge to promote the culture, values and mission of LS&S and creates thriving libraries in the heart of our communities
  • Evaluate library environments and key operational indicators to identify problems, concerns, and opportunities for improvement
  • Coaches library staff to help achieve operational goals
  • Monitors and manages staffing levels; Seeks Regional Director input / Keeps Regional Director informed
  • Develops the library team to deliver excellent customer service and patron experiences
  • Evaluates and supports the performance of library staff
  • Implements action plans that meet operational and organizational objectives
  • Keeps current with library trends, issues and technology as well as political, economic and demographics issues that may affect library services and advanced programming
  • Plans and executes local, regional and company initiatives to achieve both operational excellence and business results; follows up consistently to ensure accountability to plans
  • Utilizes existing tools and best practices to ensure effective library operations
  • Utilizes and helps Library staff utilize management information tools and analyzes financial reports and other library related data (usage, demographics, trends, etc.) to identify and address library system trends and issues
  • Oversee the selection, acquisition and processing of library materials to meet public needs within the structure of library selection policies and budgetary limitations
  • Responsible for the local management of the customer relationship (city/county officials, governing boards, library boards)
  • Regularly solicits client, other stakeholder and patron feedback to understand client needs and the needs of the local community
  • Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
  • Oversee the implementation of the human resources policies, procedures and practices

Perform other duties as assigned.


An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

  • MLIS or equivalent required
  • Three years of supervisory experience
  • Three years of progressively responsible library managerial experience and/or administrative functions of a library, or equivalent knowledge
  • Experience analyzing and applying financial reports and library related data (usage, demographics, trends, etc.)
  • Basic knowledge of programming and financial management
  • Experience in a role that requires frequent interaction with patrons, fulfilling the requests of patrons and responsibility for addressing patron issues, questions and suggestions

Physical Requirements:

  • Must be able to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
  • Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

LS&S is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Hours Per Week: 40