Medical Assistant - Certified
Works with the medical team to provide quality and comprehensive care to patients
PRIMARY DUTIES AND RESPONSIBILITIES
1) Communicates health information to patients, support staff, and team members
a) Answers patient phone calls, documents and communicates questions in Electronic Health Records (EHR) to provider if necessary
b) Relays appropriate information to the patient from provider documents in EHR
c) Assists providers with patient education
d) Coordinates and processes refill requests with provider
e) Monitors and processes voice mail, EHR messaging and email in a timely manner
f) Assists care team with assessment of patient and with identification of diseases and conditions
g) Coordinates care, referrals and transitions of care for patient, in communication with other members of the FHC care team.
2) Patient Care
a) Provide nursing care for FHC patients following established standards and practices and acting within the scope of the LPN license or MA-C certification.
b) Obtains and records vital signs and patient history
c) Administers medications by unit or single dosage, or by a dosage calculated and verified by a health care practitioner. Limited to legend drugs,
vaccines, and Schedule III-IV controlled substances pursuant to a written order from a health care practitioner.
d) Perform diagnostic testing limited to electrocardiography, respiratory testing and tests waived under the federal clinical laboratory improvement amendments (CLIA) program.
e) Performs, prepares for, and assists with procedures in accordance with clinic protocols, policies, and procedures
f) Performs standing orders for patients as approved by the Medical Director
g) Checks refrigerator temperatures daily to ensure accurate storage of medications.
h) Triage patients to level of employee licensure: assess patients as needed and provide appropriate nursing
a) Ensures attendance and hours worked are accurately recorded in computerized timekeeping system
b) Properly manages PTO hours.
c) Responsible for regular, predictable attendance and to work hours as scheduled, which may include evenings or weekend.