Network Control Technician III

CACI International Inc. Oklahoma City, OK
Network Control Technician III

Req #: 207423

Location: Oklahoma City, OK US

Job Category: Information Technology

Security Clearance: Public Trust

Clearance Status: Must be Obtainable

Job Description

What You'll Get to Do:

Employee provides a wide range of hardware and software maintenance support services to ensure IAPA systems remain in operational condition, to include SGI Octane™ workstations and servers, SGI IRIX™, Roguewave®, Tool.h++, and Standard Template Library (STL).

More About the Role:

When CACI receives a request for support the following steps are taken:

* We immediately respond ( within 30 minutes) to the customer that we are working the issue

* We log the issue into our Issue Escalation Logbook as open

Software licenses

When CACI receives a request for software license support the following steps are taken:

* We immediately respond (within 30 minutes) to the customer that we are working the issue

* We log the issue into our Issue Escalation Logbook as open

* If the license issue is at a MMAC facility then we respond within 30 minutes, if it is a non MMAC location our vendors guarantee response no later than the next business day.

* Issues are tracked in the CACI Incident Logbooks

You'll Bring These Qualifications:

* High School education or equivalency

* 5 years of experience in a technical support role

* Must be able to obtain Public Trust Security Clearance

* Customer Support for clients and end users

These Qualifications Would be Nice to Have:

* Experience troubleshooting internal and external end users

What We Can Offer You:

* We've been named a Best Place to Work by the Washington Post.

* Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

* We offer competitive benefits and learning and development opportunities.

* We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

* For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Job Location

US-Oklahoma City-OK-OKLAHOMA CITY

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.