Business Training Specialist-FT- Business Office- INTEGRIS Corporate in OKC

Integris Health Oklahoma City, OK
Business Training Specialist, Full Time, Business Office, INTEGRIS Corporate in OKC

Job Code: 8607

Position Summary:

The Business Services Training Specialist develops and implements programs to support the business educational needs of the staff. Assists management staff in month end statistical reports and special projects.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Business Services Training Specialist responsibilities include, but are not limited to, the following:

* Conducts training of new employees and retraining of existing employees in the practice management system processes and work flows.

* Develops training curriculum, policies, and procedures.

* Identifies educational needs through data and issue analysis.

* Prepares report packets for business review meetings.

* Consults with management to identify and assess problems that can be solved through training.

* Generates data reports utilizing practice management system reporting tools.

* Assists with upgrade design, testing and work flow development.

* Load and update data tables in current billing or related system(s).


Reports to assigned Director or Manager

Required Physical Demands (Subject to Reasonable Accommodation):

Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time

Standing/Walking: Frequently; activity exists from 1/3 to 2/3 of the time

Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)

Talking (Must be able to effectively communicate verbally): Yes

Seeing: Yes

Hearing: Yes

Color Acuity (Must be able to distinguish and identify colors): Yes

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Low exposure to hazardous risks. Frequently exposed to constant interruptions, hot/cold and noisy environment. Frequently exposed to high stress related to public speaking, high expectations from students, deadlines and changes in scheduling and cancellations.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.


* Bachelors degree in business related field OR 4 years experience in billing, collections, training, or customer service.

* Previous work experience developing and delivering effective presentations.

* Intermediate knowledge of Microsoft Office.

* Must be able to communicate effectively in English (verbal/written).

* This job requires the incumbents to operate a INTEGRIS owned vehicle OR personal vehicle (non INTEGRIS owned) and therefore must have a current Oklahoma State Drivers License as well as a driving record which is acceptable to our insurance carrier.

Patient Registration & Access Center Only:

* 3 years Hospital Registration experience preferred.

* 2 years Healthcare insurance and collections preferred.

* CHAA Certified or CHAA Eligible.

* Previous experience in a leadership role.