Healthcare Supply Chain Interim Leadership Consultant
The Interim Leadership Consultant is a director level position within the Cardinal Health Professional Services team. This position will serve in a consulting capacity as the Director of Next Generation Supply Chain Transformation (NGSCT) for a customer in the greater Columbus, OH area. The role will be focused on streamlining supply handling workflows and reducing the overall cost of supply management through process and project management. The role will be responsible for a team of Project Managers and Project Specialists that will execute the projects over the next 2 to 3 years. The candidate must live in the greater Columbus, OH area.
The Interim Leadership Consultant will:
- Bring subject matter expertise pertaining to the organizational structure and operating structure of the customer's supply chain transformation, supply chain management, and culture change management.
- With customer input, create a project plan with key milestones and task ownership defined.
- Ensure all tasks and key milestones defined are completed in the agreed upon timeframe.
- Lead and participate in working sessions related to the design and operating structure of the NGSCT, to include:
- Facilitation of team discussions
- Review of current roles and responsibilities
- Define future roles and responsibilities
- Define how the NGSCT will function in its future state
- Development of a transition plan from the current Inventory Services organizational structure to the future state organizational structure
- Document clearly defined roles and responsibilities of personnel as it relates to the NGSCT
- Metrics to be measured moving forward
Lead vision-casting sessions for selected customer personnel, both Supply Chain Management and clinical staff, to ensure work groups are aware of the change and understand the vision.
- Develop necessary classroom or department in-service style training to Supply Chain Inventory Services personnel involved with materials management, and other NGSCT team members, to cover such topics as:
- Roles and responsibilities
- How to perform a supply chain assessment, assessing current state
- How to identify gaps in process through reviewing analytics and watching a process
- How to develop process and workflow improvement project plans
- How to develop key performance indicators and metrics to measure improvements
- Develop a NGSCT “playbook” that outlines roles and responsibilities, the operating structure of the NGSCT, metrics that will be used to measure success ongoing, and any other critical activities as determined by the project team.
- As requested and as needed, will deliver updates and presentations to customer senior leadership as it relates to the future state NGSCT activities.
- Additional responsibilities related to general medical and surgical supply chain operations including but not limited to:
- Courier management
- Internal distribution network management
- Distribution center management
The Director of NGSCT will have management responsibility of customer designated direct reports as well as oversight of deployed Cardinal Health project management resources. The Director of NGSCT will report to the Director of Professional Services within Cardinal Health and will receive daily direction from the customer’s Vice President of Supply Chain.
A key requirement for this role is to conduct business dealings with customers in a way that creates a superior customer experience, starting with initial introductions through project completion. Commitment to deadlines and outcomes is critical.
The successful Director of NGSCT is a skilled senior leader, is an expert in healthcare supply chains in all areas of the acute setting, is a self-starter, has excellent communication skills, is well organized, and is comfortable and experienced in contacting and conversing with senior business executives, clinicians, project managers and inventory technicians. A successful Director of NGSCT will possess a demonstrated ability to develop strong business relationships, have a collaborative approach in a team environment, possess strong interpersonal and communicative skills and hold themselves accountable to the highest level of standards.
What Program and Project Management contributes to Cardinal Health:
Program/Project Management is responsible for planning, developing, communicating, implementation, and evaluating programs that involve working with external entities and their corresponding resources as well as with the company's internal resources. May manage project and/or program managers within assigned program and/or project. Works within the constraints of budget, schedule and scope while managing risk and ensuring adherence to established processes and methodologies.
- Demonstrated senior level supply chain leadership within a healthcare setting
- Demonstrates depth and breadth of project management experience
- Demonstrates advanced knowledge and understanding of project management methodologies and relevant clinical and IT operations
- Expertise in supply handling and related clinical workflows in an acute healthcare setting
- Manages implementation projects independently in a more complex environment
- Facilitates strategic decisions to optimize implementation projects specific to the management of scope, financials and schedule
- Anticipates project risks and develops mitigation strategies/plans for more complex risk factors
- Serves as resource and/or mentor to team and less experienced project managers
- Presents and communicates projects to senior level business management
- Resolves conflicts across project team members and customers without functional intervention
- Influences internal and external customer expectations so ensure that expectations are aligned
- Bachelor’s Degree in related field or equivalent work experience
- Advanced Degree preferred
- 10+ years’ experience in related field preferred
- Proficiency in Microsoft Office products required
- Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
- Lean Six Sigma Certification or PMP Certification Preferred
What is expected of you and others at this level:
- Utilizes broad and deep knowledge to develop innovative new business practices, policies and procedures
- Contributes to the development of department strategy
- Works on or may lead highly complex projects of large scope
- Projects are typically cross-functional and have significant and long-term impact
- Provides solutions which set precedent
- Negotiates complex or risky technical business issues on behalf of the company
- Independently defines project establishes budgets identifies participants and mitigates risk
- Consults with management to determine project objectives with long-term implications
- Acts as a mentor to less experienced colleagues
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.