Health Care Facilities Field Surveyor (LICENSED DIETITIAN / LD) - Entry
@health
 OH (Ohio)

NEW YEAR, NEW CAREER? New & EXPANDED opportunity awaits LDs on our Field Surveyor team: apply now to join our next class on April 12, 2021!

WHAT’S NEW: As challenges evolve, so must solutions! That’s why we just rolled out a new plan for our mission-critical Health Care Facilities (HCF) Field Surveyor team:

  • NEW QUALIFICATIONS open survey work to a broader, more inclusive talent pool
  • NEW CAREER PROGRESSION gets you trained & ready to step up in whichever direction your goals lead.

Survey work isn’t for everyone – but it’s a vital part of safe, accountable care. If you’re the person we want – if you’re inspired by the mission to protect and improve the health of all Ohioans, and fired up by the chance to ACT – then this is your call to action.

FACTS UP FRONT: SURVEYOR WORK ISN’T EASY.

  • TRAVEL: Surveyors travel constantly, whether down the road or across the state. Expect overnight stays and evening/weekend work when a situation calls for it.
  • EMERGENCIES: Routine annual surveys can be planned; complaint response can’t. We go where we’re needed, when we’re needed, period.
  • DOCUMENTATION: Effective technical writing is ESSENTIAL and this job will make you better at it, IF you bring the core toolkit – grammar, usage, basic composition – with you.
  • EMOTIONAL CONTROL: Staying calm and professional in difficult moments isn’t easy – but it is The Job.
  • YEAR ONE (STARTED FROM THE BOTTOM, NOW YOU’RE TIRED): The first year throws a lot and asks a lot, but doesn’t offer a lot, in terms of work-life balance. Seniority will come; be patient.
  • WHAT YOU NEED TO KNOW ABOUT PAY: New Field Surveyors start at $26.47/hr (OT-eligible). EXCEPTION: current state employees may start at a higher point in the pay range, depending on union contract terms for transfers.

ARE YOU OUR NEXT FIELD SURVEYOR?

  • YOU’RE PASSIONATE: This is PRICE OF ADMISSION. If you’re just looking for a job, trust us: you won’t be happy in this one.
  • YOU’RE A ROAD WARRIOR: You don’t want “a job with travel” – you want travel that counts as work.
  • YOU’RE ABOUT DETAILS: You’re precise – where others cut corners, you make hospital corners. You double-check until it’s all done and done right.
  • YOU’RE ABOUT RESPECT: You know how to assert yourself and handle confrontation without losing your cool. You find room for professionalism, empathy, and respect in the toughest moments.
  • YOU’RE FLUENT IN “RULES & REGULATIONS”: You comprehend and apply complex regulations and communicate them effectively to others, in speech and writing.
  • YOU’RE A SELF-PROPELLED TEAM PLAYER: You’re productive on your own but believe teamwork is strength. You see resident well-being as a shared mission in which your role is quality assurance.

SEE YOURSELF HERE!

CLICK HERE for a closer look at “life on the job“ presented by real ODH survey team members.

JOB DUTIES

Receive instruction and on-the-job training on survey tasks and protocols applicable to long-term care (LTC) and non-long-term care (NLTC), ODH procedures, and rules/regulations pertinent to the LD surveyor role, through extensive reading, program briefings and supervised participation in field activities:

  • Attend mandated state and federal surveyor training
  • Travel to health care facilities to participate in (and/or conduct under supervision) onsite inspections of providers to determine compliance
  • Participate, under supervision, in discussion with facility officials regarding survey findings
  • Attend (as part of survey team) exit interview meetings with facility staff
  • Learn to review plans of correction for deficiencies
  • Complete survey reports and deficiency statements in accordance with the Principles of Documentation
  • Provide consultation, as an LD, to newer surveyors

Operate laptop computer using state-provided software in order to learn documentation and reporting of survey findings, as well as review of survey reports:

  • Carry laptop, portable scanner, reference materials and forms (weighing up to 25 lbs.) to/from worksite
  • Learn to use computer-assisted process in conducting and documenting surveys
  • Learn to use applicable data sets (e.g., MOS, OASIS) and quality indicator reports to monitor and evaluate quality indicators
  • Learn to develop other reports/materials required by Center for Medicare & Medicaid Services (CMS)
  • Maintain administrative records and/or library of current reference literature, as needed
  • Complete and submit all travel documents (e.g., travel logs, travel authorizations), records, expense reports and all computerized survey forms.
  • Notify supervisor of problems that jeopardize meeting timeframes

Learn to research special problems and evaluate data:

  • Receive training in gathering evidence, for cases which may require legal action.
  • Participate (as member of survey team) in hearing preparations and hearings
  • Testify before judicial bodies as assigned
  • Analyze data collected during survey process and prepare specialized reports as assigned
  • Assist in drafting responses to problems/questions regarding survey process.
  • Assist supervisor in preparing speeches to community groups, providers, or other agencies; draft and deliver speeches as assigned.

UNUSUAL WORKING CONDITIONS:

  • Requires travel twelve (12) months per year, including some overnight travel, regardless of weather conditions
  • Possible exposure to infectious waste during observation of care
  • Must climb, bend and reach in order to inspect facilities’ service areas, attics, basements and other locations

As a surveyor, your impact reaches beyond each resident into connected lives of caregivers, friends, and families. Your work will count. The lives you touch may be countless.

APPLICATION PROCEDURES

All applicants must submit a completed Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT (UPDATED):

  • Current licensure in Ohio as LICENSED DIETITIAN (LD); AND
  • 24 mos. commensurate with assigned discipline (i.e., long term care, acute care, non-long-term care facility, ICF/IID, hospice care, home health setting, dialysis center, ambulatory surgical center, or in community health protection; AND
  • 12 mos. trg. or exp. in utilizing a personal computer and software to access and record data; AND
  • Valid driver’s license.
Support