Dispatcher

Forterra Concrete Products Oceanside, CA
Bio Clean, a Forterra Company, is currently recruiting for a full-time Dispatch intern at our Oceanside, CA location reporting to the National Operations Director.

Forterra is a leading manufacturer of pipe and products in the U.S. and Eastern Canada for a variety of water-related infrastructure applications, including water transmission, distribution and drainage. The company generated pro forma net sales of $1.5 billion in 2017. Based in Irving, Texas, Forterra employs more than 5,000 people and operates more than 88 facilities, with products available throughout the U.S. and Eastern Canada.

The Dispatcher will help facilitate accurate, on-time delivery of quality concrete products while balancing customer service and shipping costs along with supporting the administrative duties associated with operating a manufacturing plant.

KEY RESPONSIBILITIES:

* Monitor, record, and prioritize the shipment of all Bio Clean finished goods at the precast plant.

* Communicate regularly with all Customer Coordinators on delivery needs for customers.

* Make proactive contact with customers to set up delivery, service and delivery load tickets

* Manage delivery dates and coordinate delivery of product with in-house scheduling, plants, and trucking companies or local plant dispatch.

* Schedule Media deliveries concurrent with vault deliveries or as customer needed.

* Generate daily reports

* Assist with plant clerical functions

* Assist with Closing out project invoicing.

* Regular, timely attendance to meet organizational needs in an efficient and effective manner.

* Performs special projects or assignments as directed.

REQUIREMENTS:

* High school diploma required.

* 2+ years' experience in customer service, manufacturing, transportation or construction.

* Bachelor's degree preferred.

* Communicates clearly and effectively both orally and in writing to all levels of people inside and outside the organization professionally.

* Understanding of manufacturing and shipping processes.

* Exceptional interpersonal, customer service and listening skills including the ability to solve problems proactively, and exercise sound judgment.

* Knowledge of precast concrete industry or underground construction desirable.

* Proficiency with computer programs including: Dispatch Application, Oracle ERP system.

* Proficiency with common computer programs including: Microsoft Office, Google Earth and Adobe.

* Demonstrated success in balancing multiple priorities and deadlines in a fast-paced, evolving environment.

* Demonstrated pattern of positive attitude, strong work ethic and dedication.

* Ability to apply effective time management and self-management skills. Ability to be flexible and productive in an environment with regular interruptions.

* Understanding of DOT regulations and specialized haul equipment desired.

* Logistics (Dispatch Application) and ERP systems software (Oracle).

* Possess thorough, organized, strong data entry skills and detail-oriented approach to work.

* Intermediate computer skills, including Microsoft Word, Excel Outlook, Internet and other database applications.

* Must have a valid drivers' license and ability to travel 5 percent of the time.

Our employees are critical to our overall success. We are dedicated to investing in the future of our employees to maintain long-term relationships for lasting commitments. We offer an excellent compensation package that includes: competitive pay, vacation, ten paid holidays, 401k plan with 4% contribution, medical, health reimbursement account (HRA) and health saving account (HSA), flex plan, dental, vision, short and long-term disability and life insurance.

Forterra is proud to be an Equal Opportunity Employer, committed to workplace diversity. M/F/D/V - Forterra is a Drug Free Workplace.

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