Document Management Assoc II
CVS Health
 Oceana, VA

Job Description

Responsible for gathering medical record documentation or attorney requested documentation in a timely, accurate fashion to satisfy requests of revenue cycle team members as part of collection efforts. Able to handle high volume, highly confidential and time sensitive information, while focusing on accuracy. Interacts with clinical departments and external attorneys and requires the ability to demonstrate professionalism and high levels of customer service.

Physical Location

Battlefield Corporate Center

Department Number and Name

010042161 Billing Support Services

Employment Status

Full time

Shifts

First (Days)

Job Posting

Sentara Healthcare is currently hiring an experienced
Document Management Assoc. II 
to work in our Hampton Roads Purchasing Services Office!


 
Hours: Full time, 40 hours/wk
Shift: First (Days) 

Experience:
Three (2) years Clerical experience (required)

Position Overview:
This position is responsible for gathering medical record documentation or attorney requested documentation in a timely, accurate fashion to satisfy requests of revenue cycle team members as part of collection efforts. Able to handle high volume, highly confidential and time sensitive information, while focusing on accuracy. Interacts with clinical departments and external attorneys and requires the ability to demonstrate professionalism and high levels of customer service.

Some of the professional qualities the ideal candidate will possess include, but are not limited to
the following attributes:

  • Detail oriented
  • Active Listener
  • Outstanding communication skills
  • Customer service oriented
  • Exceptional writing and speaking skills. 
 
Sentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara as one of the nation's top integrated healthcare systems.  Our not-for-profit system proudly includes advanced imaging centers, nursing and assisted-living centers, outpatient campuses, physical therapy and rehabilitation services, home health and hospice agency, a 3,800-provider medical staff and four medical groups.  In addition, we provide medical transport ambulances and Nightingale air ambulance, and we extend health insurance to 445,000 people through Optima Health, our award-winning health plan.  
 
Sentara Benefits
As the third largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers.  We offer a variety of amenities to our employees, including, but not limited to:
  • Medical, Dental, and Vision Insurance
  • Paid Annual Leave, Sick Leave
  • Flexible Spending Accounts
  • Retirement funds with matching contribution
  • Supplemental insurance policies, including legal, Life Insurance and AD&D among others
  • Work Perks program including discounted movie and theme park tickets among other great deals
  • Opportunities for further advancement within our organization
Sentara employees strive to make our communities healthier places to live.  We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. 

Join our team!  We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development and growth!

Required Education

High School Grad or Equivalent

Experience

Required: Clerical - 2 years

Preferred: None, unless noted in the “Other“ section below

Licenses and Certifications

None, unless noted in the “Other“ section below

Skills

Required:

Preferred: None, unless noted in the “Other“ section below

Other

Ability to operate basic office equipment in a fast-paced environment. Effective organizational skills. Strong written and verbal communication skills. Positive attitude, attention to detail, questioning attitude, willingness to collaborate with leadership and other team members to continuously improve processes.

City

Norfolk, VA

Job Category

Administrative/Clerical