Customer Service Representative
CVS Health
 Oceana, VA

Job Description

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.

Physical Location

Optima Health - Va Bch

Department Number and Name

706152310 Customer Service

Employment Status

Full time

Shifts

Swing

Required Education

High School Grad or Equivalent

Experience

Required: Customer Service - 2 years, Data Entry - Previous experience

Preferred: None, unless noted in the “Other“ section below

Licenses and Certifications

None, unless noted in the “Other“ section below

Skills

None, unless noted in the “Other“ section below

Other

Pre-employment screening required.

City

Virginia Beach, VA

Job Category

Administrative/Clerical, Optima Health