Product Manager, Operations
Roofstock
 Oakland, CA
Roofstock is the leading marketplace for investing in single-family rental homes that cash flow day one.  With over $1B in transactions, our mission is to make real estate investing radically accessible, cost effective and simple.  We want to use technology to transform the way real estate is bought and sold and make real estate investing as simple as investing in stocks.  Simply put, we are passionate about helping our customers build wealth through real estate.

Roofstock has been recognized as a great workplace by Glassdoor and Great Place to Work® and was recently named to the Forbes Fintech 50 and the Red Herring 100 lists of most innovative companies. Roofstock has raised $83M to date, is based in Oakland with approximately 180 people and is growing rapidly.  Check out our reviews and see why our employees love working here!

As we grow our Product Management team, we have an opportunity for a Product Manager who will be focused on internal Operations.  In this role you will work closely with cross-functional stakeholders to surface needs, prioritize, test, and rollout Operations products. This is an opportunity to serve as the primary operations product interface to the development team. As our ideal candidate you are hands-on, and a strong collaborator across multiple stake holders.  You are excited about delivering products to help make internal operations efficient and that ultimately lead to a world class customer experience.

What You Will Do

  • Ensure stakeholders are aligned on key objectives and strategy to make a meaningful impact to the business
  • Develop an end-to-end product rollout plan and manage the implementation
  • Create wireframes and workflows for complex business products and processes
  • Write epics and user stories for ongoing product development in a fast-paced environment
  • Collaborate with key stakeholders (legal, tax, policy, support, engineering, etc.) to prepare product for launch
  • Define and track core operational business metrics Identify any problem areas and surface key insights to continually improve the product 

What You Bring With You

  • Bachelor’s Degree
  • Minimum 5 years product management experience
  • Excellent communication and the ability to engage and empathize with internal and external customers 
  • Demonstrated ability to work independently, prototype rapidly, and meet deadlines
  • Structured product thinking and effective prioritization to advance the strategy and execution of the Operations team
  • Strong analytical abilities and can leverage data to inform and support critical decisions
  • A get-stuff-done attitude, great positive energy, and the ability to thrive in a fast paced environment
  • Salesforce or other enterprise systems integration experience is a preferred but not required
  • Mobile app development experience is a plus
  • SQL proficiency is desirable

What We Offer

  • An opportunity to be part of a well-funded early-stage start-up
  • Equity incentives to give you a stake in our future
  • Medical, Vision and Dental for you (95%) and your dependents (65%)
  • 401k
  • Pre-tax commuter benefits
  • Flexible Time Off and sick days
  • An upbeat and collaborative work culture
  • A fully stocked kitchen with snacks and meals
  • Company-sponsored outings
  • Discounted Gym Memberships
Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.