Are you interested in using your warehouse and customer service experience to make the difference in the lives of 116,000 Alameda County residents every month? Are you excited about an opportunity that combines warehouse skills with customer service, community engagement and volunteer management? Are you inspired by work where you can make the difference in the lives of others? If you said yes to any of these questions, the Alameda County Community Food Bank could be looking for you as our next Community Engagement Center Warehouse Coordinator!
This position is the bridge between our warehouse team and the 20,000 unique volunteers who come through our doors each year to help us prepare food for distribution to the community. The Community Engagement Center Warehouse Coordinator is responsible for stocking the volunteer area of the warehouse for daily activities and helping to ensure that our volunteers have the resources they need to meet daily production objectives. This includes collaborating with warehouse and volunteer staff to set up volunteer activities such as produce sorting, food kit assembly, and repacking, manage the weighing and logging of incoming food drive donations, and determine the staffing required for each activity. This role requires a high standard of customer service and the ability to build strong relationships with internal stakeholders and volunteers. In addition, the CEC Warehouse Coordinator will perform general warehouse duties including moving inventory for shipping and receiving, maintaining safety and cleanliness standards, and general facilities and equipment maintenance.
The 2016 Feeding America Food Bank of the Year, Alameda County Community Food Bank is a well-established and multi-faceted organization serving 1 in 5 Alameda County residents. Our organization’s success is built on bold decision-making and an environment that embraces innovative thinking. Our strategic plan aims to provide 120 million meals annually through food distribution, government assistance enrollment and forceful legislative advocacy – while also looking beyond meals to examine and improve the impact of our efforts in our community. We are committed to the long-term work required to dismantle the systems that perpetuate poverty, including racism. Our staff regularly engage in conversations about race, class, power and privilege as part of our organizational commitment to equity, diversity and inclusion.
Alameda County Community Food Bank has received Charity Navigator’s top rating for 13 consecutive years, ranking us among the top 1 percent of charities nationwide. Please learn more about our efforts at www.accfb.org.
Knowledge, Skills and Abilities
- Prior experience in a warehouse environment working with material handling equipment (e.g. forklifts and pallet jacks) required. Current Forklift Certification preferred.
- Interest in and commitment to the mission of the Food Bank.
- Excellent customer service and interpersonal skills, ability to lead and manage volunteer teams and build strong relationships with staff and volunteers.
- Ability to communicate effectively and professionally — including comfort speaking in front of groups of various sizes.
- Demonstrated ability to work effectively and respectfully with people of diverse backgrounds; this includes many forms of diversity such as socio-economic, cultural, educational, organizational, ethnic, developmental.
- Ability to prioritize and complete multiple, simultaneous assignments within a changing work environment.
- Ability to perform duties in accordance with the Food Bank’s Safety and Injury Prevention Program. Knowledge of food safety standards preferred.
- Basic computer skills, as well as basic mechanical, mathematical and writing skills.
- Possession of a valid California Class C Driver’s License with an insurable driving record.
- Available to work Saturday’s and occasional evenings (special events).
Personal Attributes and Values
- Passion, enthusiasm, focus, and creativity around Alameda County Community Food Bank’s vision, mission and values of community, leadership, transparency, and diversity.
- Impeccable integrity and honesty.
- Strong work ethic with an orientation towards constant innovation and process improvement.
- Innovative self-starter and problem solver with a bias towards action.
- Ability to work both independently and in a collaborative setting with people of diverse backgrounds/circumstances.
- Ability to lift and carry up to 70 Lbs. on a regular basis.
- Ability to walk and stand for extended period of time.
- Ability to work in a warehouse environment where temperatures range from -2 to 90+ degrees.
- Ability to bend, squat, stoop, kneel and reach above your shoulders.
Compensation and Benefits
This is a full-time, non-exempt position. The starting hourly wage is $21.83 per hour ($42,568.50 per year). We offer an outstanding benefit package including:
- Medical: 100% for employees and 93% for dependents for Kaiser HMO. Buy-up options to Blue Shield HMO and PPO plans are available.
- Dental: 100% for employees and their dependents.
- Vision: Optional
- Flexible Spending Accounts: Optional
- Commuter Benefit Account: Optional
- Supplemental life, ADD & LTD insurance: 100% coverage
- 403(b) plan available on the first day with employer match after 1 year of service
- Employee Assistance Program: 100% coverage for employee and dependents
- Generous vacation, sick and holiday leave accruals
If you meet these qualifications and want to join our mission, please send your resume and answer our application questions by clicking the apply link below.
Alameda County Community Food Bank honors our differences and is committed to creating a workplace that celebrates and reflects the diversity of our Community. Applicants who contribute to this diversity are strongly encouraged to apply. ACCFB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACCFB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the ACCFB has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.