Family Admissions Specialist

Learning Care Group Novi, MI
Job Description

Why Learning Care Group?

We are the 2nd largest leader in for profit early education headquartered Novi. We have 7 unique school brands: ChildTime, La Petite, Montessori, Tutor Time, The Children's Courtyard, Creative Kids and Everbrook Academy and a total of 900+ school locations across the country. We believe our employees empower our brand and are the reason behind our success. Meaningful work is part of our day to day life as we work to improve the lives of our children and their families

Likewise, we care about the well being of our employees at LCG! iCare is a foundation that was started in hopes to help our employees who are in need when life circumstances put them in a difficult spot. iCare allows team members to help and support other team members through small donations that make a large difference.

Employee engagement is one of the keys to our success at LCG! Employees enjoy events such as summer outings, employee appreciation week, and a great work-life balance! Our newly renovated corporate headquarters houses over 300 plus employees that have access to innovative technology, collaborative teams, and inspired learning solutions. Does Learning Care Group sound like the place for you? Apply today!

The Family Admissions Specialist

The Family Admissions Specialist will conduct school visits to ensure school tour readiness is achieved and relationship is built with on site management team. This role will work closely with the Family Admissions Specialist Supervisor regarding school assignments and schools with the opportunity to benefit from the program based on enrollment factors.

Other tasks include:

* Utilize CRM System to effectively manage leads and lead follow up for all assigned schools to drive tour volume and enrollments into their assigned schools

* Conduct all lead management for assigned schools through calls and emails. Including pre-tour confirmation calls, post tour follow up calls, tour no show follow up calls, and lead follow up as appropriate to work lead through funnel


* High School Diploma required

* Minimum 2 years of sales experience (education industry preferred)

* Excellent customer service and follow-up skills with both internal and external customers

* Capable of working with frequent interruptions and changing priorities

* Effective communication skills, written, verbal and interpersonal

* Proficient time management, organizational skills and ability to meet established deadlines

* Must have good working knowledge of basic computer software, Word, Excel, and Powerpoint

* Must be able to work effectively in a remote management environment with consistent communication; ability to adapt within a changing environment to achieve desired results

* Able to articulate passion for the industry, work well with others, and operate in an environment that is fast paced while meeting minimum expectations

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