Technical Associate II

NBT Bank Norwich, NY
The primary resonsibilities of the function include the installation and repair of company computer systems. The incumbent works from standard configurations, maintaining, troubleshooting, upgrading and replacing hardware and software. Performs a variety of standardized tasks under direction of supervisor.

Education / Experience♦ High School Diploma or GED.

♦ A+ Certification or equivalent required.

♦ College education desired but not required

♦ 2 years of technology support experience.

♦ HDI Support Center Analyst Certificate, HDI Desktop Support Technician Certificate or equivalent required.

Skills and Abilities♦ Strong communication and interpersonal skills.

♦ Must have a positive attitude and willingness to work in a team environment.

♦ Strong PC skills in a Windows environment.

♦ Familiarity with a variety of I.T. concepts, practices and procedures.