Title Specialist II

Santander Consumer USA North Richland Hills, TX
Overview

Summary of Responsibilities:

The Title Specialist II shall be responsible for ensuring Santander Consumer USA's (SC USA) titles are perfected in a timely manner and according to company guidelines.

Essential Functions:

* Ensures SC USA lien is perfected per published guidelines

* Processes-mails and faxes per service level agreements

* Runson-line inquires to perfect title records within published guidelines

* Process Title History requests

* Perfects refinance titles per published guidelines

* Makes outbound calls to dealers

* Processes daily incoming mail

* Responsible for Vendor Reporting

* Takes roll-over calls from the Call Center

Other Functions:

* Special projects as requested

* Performs other duties as assigned

Requirements:

* High School Degree required

* Two(2) years of auto financial title experience preferred (DMV's, auctions, Banking/Finance institutions); prior experience in Titles/Funding strongly desired

* Excellent organizational and time management skills with strong attention to detail

* Ability to handle multiple tasks simultaneously while accepting high call volume during peak business hours.

* Strong computer skills including Microsoft Office.

* Ability to maintain confidentiality.

Working Conditions:

* Overtime work may be required throughout the year

* Shifts and/or schedules may change throughout the year as dictated by management and business needs

* May be required to lift, push, or pull materials weighing up to twenty (20) pounds.

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