Position: Patient Assistance Coordinator
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Summary of Duties and Responsibilities:
Assist Patients in applying for help with prescribed medications. Submit applications to Pharmaceutical Companies and dispense medications to patients with appropriate authorization from Providers. Request refills on patient medications. Dispense sample medications to patients with prescription from Provider. Provide training and perform quarterly audits for PAP programs in satellite clinics.
Primary Duties and Responsibilities:
Requirements, Special Skills or Knowledge:
High School Diploma or GED. Possesses legible handwriting and basic mathematic skills. Possesses ability to work with the public. Possesses ability to enter simple data entry and has basic keyboarding knowledge. Able to communicate with patients and staff. Trustworthy handling confidential information. Able to work in an active and stressful environment. Able to work with difficult patients from time to time. Bilingual (English/Spanish) REQUIRED.
Able to lift a minimum of 25 pounds. Able to sit for long periods of time.