Computer Assistant (Hearings Operation System Administrator)

US Government Other Agencies and Independent Organizations Newark, NJ
* Duties

Help Duties Summary

Do you have a desire to:

* help SSA manage its Social Security programs?

* analyze and solve problems?

* help and advise millions of retired and disabled individuals?

* work on a team to make a difference in people's lives and your own?

Join SSA, one of the top 10 Best Places to Work in the Federal Government!

Senior Computer Assistant and LAN Administrator help to further the agency's mission by providing a full range of analytical technical and administrative support, which includes independent decision making for the Hearing Office Local Area Network (LAN) system. Learn more about this agency


* Serves as a Senior Computer Assistant and LAN Administrator in the Office of Disability Adjudication and Reviews' Hearing Offices (HO).

* Provides analytical, technical and administrative support, which includes independent decision making, for the HO Local Area Network (LAN) system.

* Performs expert troubleshooting.

* Serves as the primary adviser to management in the use of automated data processing (ADP) systems with responsibility for oversight, management and maintenance of ADP

* systems in a multi-operating system environment and as liaison with vendor representatives.

* This environment entails programming and processing, as well as administration and management of word processing, data processing, telecommunications, local area

* network, batch processing, database management/programming, electronic spreadsheet processing/programming and security.

* As a Senior Computer Assistant, the incumbent has primary responsibility over systems operations and automated case processing within the office.

Travel Required

Not required

Supervisory status


Promotion Potential


* Job family (Series)

0335 Computer Clerk And Assistant

* Requirements

Help Requirements Conditions of Employment

* U.S. Citizenship required

* Selective Service Registration, if applicable (

* Background and/or security investigation required

* Job offers are contingent on background / security investigation results

* Selectees are required to serve a 1 year probationary period

* Relocation expenses will not be paid

* Complete the initial online assessment and USA Hire Assessment, if required


GS-9: At least one year of full-time work experience performing all or most of the following tasks: 1. Installs, configures, upgrades and troubleshoots hardware and software within a networking system; 2. Provides advice and support to management in a multi-operating system environment and acts as a liaison with vendor representatives; 3. Administers and manages various word processing, data processing, and security programs; 4. Provides analytical, technical, and administrative support to users; 5. Prepares written instructions and provides training on use of software; and 6. Develops and maintain databases

All qualification requirements must be met by the closing date of the announcement.


This job does not have an education qualification requirement.

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