Student Assistant I (FWS) - Administrative Assistant

The New School New York, NY
The University Learning Center (ULC) provides one-on-one tutoring to all students at the New School. Our Administrative Assistant is part of a fast-paced front desk, especially during midterms and finals, that provides customer service and support to students, tutors, and a small staff.

Responsibilities include but are not limited to assisting students, staff, and faculty with requests (in person, via email and phone), including:

* Check-in and scheduling assistance

* ULC policy clarification

* Printer/Computer issues

* Direct students to the appropriate New School office(s)

Update Excel worksheets to track confidential information, including:

* Student attendance

* Scheduled appointments

* Cancellations/Missed appointments

* Open sessions

Monitor and update Google calendar and online scheduler (Starfish)

* Compose emails and announcements to students, staff, and faculty

* Maintain office space – stock and clean front desk/tutoring areas, tend to plants, etc.

* Assist in designing, updating, and/or distributing flyers

* Other tasks as assigned

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