Sr Human Capital Consultant

TriNet isa leading provider of comprehensive human resources solutions for small tomidsize businesses (SMBs). We enhance business productivity by enabling ourclients to outsource their HR function to one strategic partner and allowingthem to focus on operating and growing their core businesses. Our full-serviceHR solutions include features such as payroll processing, human capitalconsulting, employment law compliance and employee benefits, including healthinsurance, retirement plans and workers' compensation insurance.

TriNet hasa nationwide presence and an experienced executive team. Our stockis publicly traded on the NYSE under the ticker symbol TNET. Ifyou're passionate about innovation and making an impact on the large SMBmarket, come join us as we power our clients' business success withextraordinary HR.

JOB SUMMARY/OVERVIEW

The Senior Human Capital Consultant will deliver exceptional, cost effective human capital services meeting TriNet's best practice standards and client contractual specifications while achieving service quality, strategic service and client retention targets. Senior Human Capital Consultants help TriNet customers maximize the value of their investment in people by providing human capital services under the supervision of a Human Capital Consulting Director.

ESSENTIAL DUTIES/RESPONSIBILITIES

* Deliver timely and valuable human resource services and consulting to clients utilizing TriNet's service model, templates, resources and product suite, in accordance with company guidelines, standards and processes to ensure quality and compliance.

* Serve as client advocate within TriNet to identify and resolve or escalate, as needed, product and service issues creating an exceptional client experience.

* Build TriNet capabilities and expands human resource knowledge, experience, and capabilities by participating in professional development, training and mentoring opportunities.

* Conduct new client on-boarding process; provide support and compliant HR advice regarding their basic policy, benefits elections and decisions while assisting them through the online New Customer Set-up Site (CSS).

* Facilitate NEOs, OEs, NCOs, and resolution of operational issues.

* Deliver excellent client service practices and compliant HR advice, leveraging support from subject matter experts, as needed.

* Participates on practice team(s) after 12 months of service and drive strategic service demand by partnering with practice leaders to achieve strategic service revenue and service delivery objectives.

* Provide value-added human capital services by establishing a trusted advisor relationship with 20-99 WSEs.

* Begin to certify in complex HR services such as investigations, agency admin responses and the ADA interactive process.

* Other projects and responsibilities may be added at the manager's discretion.

JOB REQUIREMENTS AND QUALIFICATIONS

Education: Bachelor's degree in Business, HR or related field preferred; MA desired.

Training Requirements (licenses, programs, or certificates):

* Training, both formal and on-the-job in effective Human Resources Management practices required.

* PHR and/or college-level HR Course Certification preferred.

Experience: 3-5 years Human Resources Management generalist and/or specialist experience required.

Other Knowledge, Skills and Abilities:

* Knowledge of and ability to apply excellent customer service and consultative practices.

* Solid content knowledge in HR Compliance Management, Process, Programs and ER issues.

* Knowledge and ability to explain and give advice on employment law and best Human Capital practices and trends.

* Ability to work independently to resolve HR compliance and ER issues.

* Ability to organize and prioritize work to ensure timely, effective, efficient, and economic delivery of services.

* Ability to gain the cooperation of others in pursuit of company goals.

* Strong verbal and written communication skills.

* Ability to link business need to human capital programs and strategies through the delivery of human capital plans.

* Knowledge and strong understanding of TriNet's practices, policies, processes, systems capabilities and limitations.

* Basic skills to effectively and efficiently perform mathematical computation for pricing and conducting data analysis required.

* Ability to operate a personal computer to accomplish work and leverage technology to gain efficiencies required. Must be familiar and proficient with basic desktop applications including email, word processing, and spreadsheets. Skill with PowerPoint application desired.

* Bilingual in Hebrew is required

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements, on-call schedules, etc.)

* Will visit customers' sites as needed and in accordance with the Customer Service Matrix/Plan.

* 10% to 25% local travel and customer site visits

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNetis an Equal Opportunity Employer and does not discriminate against applicantsbased on race, religion, color, disability, medical condition, legallyprotected genetic information, national origin, gender, sexual orientation,marital status, gender identity or expression, sex (including pregnancy,childbirth or related medical conditions), age, veteran status or other legallyprotected characteristics. Any applicant with a mental or physicaldisability who requires an accommodation during the application process shouldcontact a company manager, a company officer or a TriNet HR representative torequest such an accommodation.

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