Shift Leader NE

Duane Reade Inc. New York, NY

Summary of Position

At Duane Reade, our store staff members display an incredibly diverse array of talent, working together to create a consistently positive customer experience. We depend on our team members to be the face of Duane Reade, and in return, you'll find that each and every job offers the potential for growth and a clear path to advancement — both within the store environment and beyond. Working in a Duane Reade store means every day is different, and how far you go is up to you.

As a Duane Reade Shift Leader, you'll be developing and enhancing your leadership abilities as an indispensable asset to our store staff. As a liaison between management and non-management team members, you'll be a key part of ensuring excellent customer service is delivered to our customers, as well as providing leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders and handling day-to-day cash functions. You will have the tools and guidance available to lead team members and support store management, giving you the opportunity to serve in a vital role of our front-end team.

Duties and Primary Responsibilities include, but are not limited to:

* Manage and track store financial performance, cash control, inventory, safety, customer service and management of entire staff.

* Support assistant manager in the execution of all company initiatives.

* Lead by example and ensure the entire staff is providing superior customer service • Ensure price integrity is maintained to comply with weights and measures.

* Ensure compliance to applicable labor laws, legal requirements, company policy, and the collective bargaining agreement.

* Maintain positive working relationships with direct reports, peers, vendors, union officials, and corporate office personnel.

* Ensure marketing initiatives, plano-grams, and store conditions are compliant with the corporate standard.

* Prioritize, plan and coordinate work activities for the entire staff using effective time management skills.

* Ensure store is well stocked and product is rotated accordingly using a state of the art replenishment system.

* Establish and maintain a friendly hospitable harassment-free work environment.

* Motivate and lead others to perform a variety of tasks that all lead to one common objective Qualifications: Skills:

* Team Work - working well with others to achieve common goals

* Listening/Communicating - Listening attentively to others, asking appropriate questions, and speaking in a clear and understanding voice

* Dependability - coordinating with Store Management and co-workers as needed to consistently deliver key responsibilities in a timely manner

Basic Qualifications & Interests (BQIs)

* Must be fluent in reading, writing, and speaking English.

* Six months of prior work experience with Duane Reade, with a performance evaluation on file or one year of prior retail work experience as a retail key carrier or shift leader (external candidates).

* Willingness to work flexible schedule, including evening and weekend hours.

* "Exceeds expectations" rating on last performance review.

Preferred Qualifications & Interests (PQIs)

* Prefer the knowledge of store inventory control var lsCanSubmit = true; function MenuValidateForm(){if(window.glCookieCheckFailed && window.glCookieMessage) {if(glCookieCheckFailed) {alert(glCookieMessage); return false;} } if(lsCanSubmit) { lsCanSubmit = false; return true; }}Table.Right {float: Right;text-align: Right;}DIV.VEclearFloatAfterElement {clear:both;visibility:hidden;height:0px;} Apply

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