Sr. Technical Account Manager, Exchange Partnerships & Operations, DSP Supply

Amazon.com Services, Inc.
 New York, NY

Desciption

Job summary

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.

The Sr Technical Account Manager, Exchange Partnerships & Operations will own the operational health for many RTB exchange partnerships globally to enable Amazon’s advertiser customers to realize the efficiency and transparency of programmatic advertising at scale. You will have the opportunity to influence the way Amazon Advertising manages ad campaigns across hundreds of thousands of web sites and mobile apps around the world, in support of a wide range of fast-growing advertising programs. This role is based in New York, and will collaborate heavily with partner teams in Seattle, Palo Alto, London, and Bangalore.

In this role, you will:

  • Own the operational responsibility for multiple partners.
  • Own the health and quality of integrations and drive towards 100% bidding efficiency
  • Use and/or build real-time monitoring tools to ensure optimal delivery for our advertisers
  • Escalate critical issues to internal stakeholders and drive towards a fast resolution
  • Identify areas for automation, improvement and scalability to support the backbone of our programmatic supply business and work with the team to drive these to execution
  • Ensure smooth execution of technical integrations from start to finish and drive support for new partner features.
  • Evangelize product initiatives and gain alignment from partners. Bridge the technical and operational gap with our partners and translate partner feedback into product and engineering requirements.
  • Drive the right technical trade-offs between long-term objectives and short-term needs while independently executing plans to completion.

Basic Qualifications

  • 5+ years of experience developing, leading, negotiating and executing corporate and/or business transactions
  • 5+ years of professional work experience
  • Bachelor's Degree
  • Bachelor’s degree in computer science or related technical field
  • A minimum of 6 years of experience with Internet-related technical account management or software development

Preffered Qualifications

  • Master's degree in computer science, engineering or business.
  • Practical knowledge of programmatic advertising and RTB eco-system.
  • Analytical and data-driven – familiarity with data analysis tools to process large data sets; experience with running database queries is a big plus.
  • Self-starter with a “roll up your sleeves” mentality – no task is too small, if it helps drive our core business.
  • Ability to thrive in a dynamic, constantly evolving, small team environment.
  • Excellent communication and relationship management skills.
  • Strong sense of ownership, urgency, and drive.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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