Sr Experience (UX) Designer

Razorfish
 New York, NY

Company Description

Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people. Grounded in deep digital expertise for over 25 years, we continue to navigate the ever-changing marketing landscape to forge meaningful connections that enrich people’s lives. With over 1,000 people across 14 offices in North America, our diverse teams of strategists, creative thinkers, experience builders, and technologists are passionate about connecting creativity to business impact. Razorfish is part of Publicis Communications North America. Find out more about us at razorfish.com.

Job Description

We are seeking a Senior Experience Designer to join our rapidly growing Creative team. You will work closely with creative leads as well as cross-disciplinary project members to generate and execute concepts for digital experiences, including web-based transactional experiences. You’ll be expected to actively contribute to the development of original solutions and create polished, final deliverables whether working solo or under the guidance of a more senior creative.

Responsibilities:

  • Assess existing sites/properties for usefulness, usability, visual design, content, branding, and best practices
  • Assist with stakeholder interviews to understand key success factors for a project or pursuit
  • Identify and document meaningful patterns from user research and UX audit findings
  • Provide recommendations to the client/internal team based on findings
  • Organize opportunities into visually compelling matrices or maps
  • Create comprehensive sitemaps, wireframe systems, and process flows for large-scale solutions
  • Develop detailed, annotated wireframes depicting all elements on unique screen types, including content, functional, navigation, and interaction specifications
  • Utilize low-fidelity, medium-fidelity, high-fidelity prototypes across different stages of the design process
  • Present concepts and deliverables to clients and internal stakeholders
  • Leads and balances multiple projects and/or work streams
  • Responsible for interaction design, task flow, behaviour, and navigation design
  • Demonstrates the information architecture and interaction design skills necessary to support client work
  • Ideates, sketches, and prototypes for desktop, tablet and mobile devices
  • Creates UX strategy, develops customer scenarios, conducts journey mapping and collaborates on persona development
  • Collaborates with Consumer Insights, Analytics/Data Science, and clients to apply data and insights to UX design decisions and to determine UX success metrics & KPIs
  • Actively collaborate in cross-disciplinary idea generation and client co-creation sessions
  • Articulate rationale for approach in the context of both business and user needs
  • Define processes and deliverables that meet project goals and constraints

Qualifications

  • 5+ years of experience working on complex software, transactional or ecommerce experiences, with medium to large-sized teams, preferably in a cross-disciplinary digital agency
  • Led multidisciplinary ideation sessions with teams and clients
  • Experience in both agile and waterfall methodologies
  • Familiar with scoping and estimating UX tasks
  • Must be able to present work effectively to internal and external teams
  • Experience using Sketch, Adobe InDesign, InVision, and JIRA preferred

Please *** Apply with portfolio

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.

Support