Senior Account Manager

IgnitionOne New York, NY
Title: Senior Account Manager

Location: Atlanta


IgnitionOne is a global marketing cloud leader. The company's Digital Marketing Suite (DMS), with a powerful customer data management platform (DMP) at its core, simplifies life for marketers by providing an integrated suite of solutions that significantly improve digital marketing performance across all devices. The DMS encompasses algorithmic media management across channels such as search, programmatic display, mobile, email and social; advanced data management; user scoring, lead optimization and website personalization. With a global footprint of over 450 employees in 17 offices across 10 countries, IgnitionOne is one of the largest independent marketing technology companies in the world.

IgnitionOne currently scores over 300 million users monthly in 75 countries and powers more than $30 billion in revenue each year for leading brands, including General Motors, CenturyLink, Bridgestone, La Quinta and Fiat, as well as advertising agencies such as 360i, GroupM and iProspect.

Work in a dynamic, entrepreneurial environment alongside some of the smartest thought leaders in advertising technology. Be the member of a team that delivers innovative marketing technology that simplifies marketers' lives and drives performance to new heights. Have fun collaborating on ground-breaking, challenging assignments where your opinion matters, you grow professionally and high performers are recognized and rewarded. And join a company on the cutting edge of digital marketing and technology that is regularly honored with awards and has been featured in major news media such as WSJ, NYT, Bloomberg, AdAge, ADWEEK and more.


Senior Account Managers lead the IgnitionOne account management efforts for all customers within an industry vertical. Account Managers are technology-savvy and have experience in digital marketing and know its value in driving company strategies. They work directly with our clients to understand business and technical requirements, and to develop solutions to ensure customer success.

Our Account Managers oversee strategic client relationships. They own relationship management, account planning and strategy for an industry vertical and are responsible for mentoring and leading the account teams that satisfy, retain, and grow our customers. We are seeking someone who excels at building trusted relationships with customers and identifying opportunities to apply IgnitionOne's products and services in a manner than enhances customer success.

If you are seeking an opportunity to lead a team and build a successful practice that leverages leading technology to solve customer issues within a leading Ad Tech organization, IgnitionOne is a fit for you.

* Owns and manages client relationship and communication

* Ability to collectively work across internal product teams to drive strategic executions and growth opportunities

* Identify and builds rapport with decision makers or influencers in the company

* Recognizes upsell/cross-sell opportunities and leads execution of opportunities with internal team members

* Responsible for managing, nurturing, and developing team of 4+

* Translates client needs, challenges and successes to all team members and stakeholders

* Leads/participates in client strategy development and understands key points around attribution, media opportunities and testing initiatives

* Oversees strategic internal and external deliverables

* Ensures channel integration

* Provides strategic direction and ensures the team provides performance insights

* Challenges the status quo, while questioning insights and actions

* Supports various team members on calls, in-person meetings and various projects

* Drives team to deliver the highest quality products and deliverables

* Masters and maintains vast knowledge of client's business and challenges for team

* Understands and communicates client measurement strategy with ability to lead and communicate needs to internal stakeholders

* Leads account financials


* Extensive experience developing and executing integrated marketing, relationship and expansion plans

* Confident and clear communicator with strong presentation skills

* 5+ years in account management with additional 3+ years' experience in senior strategic account management role, agency experience preferred

* Demonstrated ability to strengthen strategic relationships

* Proven campaign/account success with managing integrated budgets $12mm+

* Strong knowledge level of digital marketing channels

* Experience coaching and mentoring junior team members in growth

* Bachelor's degree is a must

* Strong Excel, Word, Powerpoint skills are a must

* Ability to travel up to twenty percent