Quality Assurance Analyst

Tory Burch New York, NY
About UsTory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer's own stylish parents are inspirations for the collection. Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do! Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve. Overview

This position is responsible for supporting the testing for our global digital initiatives at Tory Burch. The QA Analyst will help to execute and analyze test results, while providing ongoing daily support of all site initiatives in an effort to enhance the overall customer experience. This individual will perform a variety of functional, integration, compatibility, and user acceptance testing. They must be able to clearly communicate and raise concern for quality concerns of new enhancements to their manager.

Responsibilities

* Identify, document, analyze, track defects and communicate testing results

* Validate user expectations are achieved during testing

* Perform manual functional testing for all site enhancements across global sites

* This individual must be able to clearly communicate and raise concern for quality concerns of new enhancements to their manager

* Develop testing plans with scenarios based on understanding of systems/business requirements to perform end-to-end, regression, functionality and performance testing prior to implementations

* Ability to work within Product streams and sprints

* Support global site launches including but not limited to payment integrations, product launches, promotions, new functionalities and site content updates

* Experience with Testing Management and Defect Tracking Tools

Coordination with Cross Functional Partners:

* Strong partnerships with Development, Scrum Master, Site Experience teams

* Participate in technical breakdowns, daily stand-ups and demos with stakeholders

* Manage daily site merchandising production pushes; coordinate scheduling changes with team

* Monitor and provide production site support, identifying and analyze issue. Facilitate resolution of issues with Development, Site Experience and Merchandising teams

Qualifications

* Bachelor's Degree

* Experience writing acceptance criteria and test cases

* 2-3 years of work experience in Quality Experience role or similar background, preferably in eCommerce

* Ability to document, analyze, track defects and communicate testing results

* Ability to identify critical or complex areas in the system and test accordingly

* Understanding of the digital project lifecycle, and best practices related to the process

* Good working knowledge of application integration and testing

* Strong communications skills with a demonstrable ability to interact and influence at all levels within the organization

* Knowledge of ecommerce website functionality