People Manager
 New York, NY

Position Purpose

  • As part of the Americas People team, provide a commercially focused HR management and advisory service across the whole range of people activities – delivering against both strategic and operational objectives

  • To work with the Group People Officer, Americas and People team on the design, delivery and implementation of Landor/FITCH Talent strategy

  • To support on the delivery of:

    • Employee Relations

    • Performance management and career pathing

    • Learning and development

    • HR systems and management information

Duties and Responsibilities


  • Participates in multiple internal initiatives to help build our culture in support of our brands

  • Role model for others in terms of energy, optimism, and drive for result

 Key Roles and Responsibilities

  • Supports NY and San Fran offices as day-to-day HR contact

  • Assists Group People Office in driving consistency across both agencies

  • Helps to drive Talent strategy, encouraging and reinforcing collaboration, inclusion, creativity/innovation and culture

  • Provides coaching and feedback to managers as required

  • Rolls out and maintains People systems such as LandorCrew

  • Supports business change initiatives, i.e. restructures, redundancies etc.

  • Coordinates the onboarding and off boarding

  • Coordinates the performance management process (career conversations)

  • Facilitates learning and development

  • Implements performance management strategy

  • Drives the learning and development strategy

  • Produces management metrics and establishing a standard suite of reports e.g. staff churn, sick leave etc.

  • Conducts exit interview analysis process

  •  Ensures policies and procedures follow the law

  • Regularly meets with managers to review and implement actions regarding HR and people issues in the studio, e.g. resourcing, performance management, learning and development, team building, change management

  • Provides advice to managers on straightforward day-to-day people issues

  • Conducts exit interviews and summarizes key feedback to be presented to management team

Qualifications and Skills

Capabilities (Success Factors)

  • Ability to translate HR to support the business objectives of the agencies

  • Ability to drive change and foster organizational flexibility

  • Ability to communicate across a variety of levels and ensure buy-in for the value-add of HR

Required Experience

  • 5+ years of experience as an HR generalist in branding, consulting or marketing

  • Extensive employee relations experience

  • Attention to detail

  • Excellent internal client service skills

  • Ability to effectively articulate and communicate at all levels

  • Ability to develop and sustain relationships at all levels 

  • Ability to work in a fast paced, professional and team environment

  • Excellent verbal and written communication skills. 

  • Innovative thinker

  • Good HR management systems experience