Birch Family Services New York, NY

The Maintenance Supervisor oversees and coordinates maintenance and cleaning functions of the maintenance staff throughout the agency. The Maintenance Supervisor ensures: assignment of work responsibilities; completion of all maintenance activities; support to principals, coordinators, managers, and directors for facility related activities; and the smooth operation of all facility functions throughout the agency.


  1. Site Maintenance Management
    1. Assigns maintenance/cleaning staff
    2. Establishes coverage
    3. Ensures completion of projects
  2. Manages all aspects of WorxHub
  3. Preventative Maintenance Planning
    1. Develops plan for routine maintenance for all sites
    2. Ensures routine maintenance for all sites is completed on scheduled basis
    3. Receives, organizes and ensures responses to maintenance requests
  4. In conjunction with site management and maintenance workers, ensures compliance with all regulations
    for physical plant, fire safety, and general facility safety.
  5. Develops and provides trainings as necessary for maintenance staff and management staff
  6. In conjunction with site management and QA department, resolves all facility audit deficiencies
  7. Ensures that lead in water testing, lead-based paint testing, and mold testing is done in accordance with
    requirements of NYC DOH or other regulatory agencies.
  8. Participates in Facility-Education(ED)/Community Services (CS) meetings as needed.
  9. Maintains regular communication with directors of Education and Community Services departments.
  10. Provides support to site management during audits and reviews.
  11. Prepares maintenance staff for Certificates of Fitness Testing for F-01, F-07, S-95, and D-20 as necessary.
  12. Responds to all facility emergencies that cannot be handled by maintenance staff.
  13. Ensures night and weekend coverage in the event of a facility emergency.
  14. Conducts annual equipment-asset inventory annually; Monitors and reports life of assets.
  15. Provides supervision and performance evaluations for CS maintenance staff.
  16. Provides input to principals regarding performance of ED maintenance staff.
  17. Participates in agency Safety committee, as needed.
  18. Provides other functions and additional support according to agency needs or at the COO’s discretion.
  19. Collaborates with Administrative Office staff as directed.

The successful incumbent will possess practical experience, the ability to lead others, is flexible, responsive and demonstrates proficiency in the utilization of WorkxHub to carry out assignments.

Education: High School diploma or equivalent required. Associates' or other college degree preferred.

Experience: 5 years’ experience as maintenance worker in a similar work setting. 1 year experience in a supervisory capacity preferred.

Computer Skills: Microsoft Office skills; ability to learn WorxHub system