IRS Pathway Recent Graduate Program (Education Services Consultant)
Department Of The Treasury
 New York, NY
  • Duties

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Duties

Summary

The IRS Internal Recent Graduates Program affords a developmental opportunity to IRS employees, who have graduated within the previous 2 years from a qualifying educational institution or program.

More information about the Recent Graduates Program can be found here: Students & Recent Graduates.

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Responsibilities

If selected into Recent Graduates Program , you will be placed in a position as an Education Services Consultant, GS-1702-7/9/11/12 in the Taxpayer Advocate Services Division.

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION? The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

WHAT DOES AN EDUCATION SPECIALIST DO? As an Education Services Consultant you will provide training needs assessment, analysis, design, development and be responsible for the evaluation of instructional materials. In addition, you will identify, analyze, and coordinate data to be included in a user-friendly web site that meets customer needs.

The following are the duties of a Education Services Consultant GS-12. You will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

  • Develops guidelines, instructional methods, course materials, training aids, and new or improved applications in the fields of educational technology and e-learning. Promotes innovative methods/technologies/approaches in areas where traditional methods have been ineffective or not applicable. Stays current with state-of-the-art developments and trends in the area of e-learning course development and presentation.
  • Identifies system complaints and problems in relation to web design and coordinates with Information Systems for resolution.
  • Analyzes, provides technical direction, and evaluates computer-based training and on-line help of performance-support systems, including development of prototype and other performance support tools.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Not required

Supervisory status

No

Promotion Potential

12

  • Job family (Series)

1702 Education And Training Technician

  • Requirements

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Requirements

Conditions of Employment

  • Refer to Other Information.
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  • Must be a U.S. Citizen or National
  • IRS Employees with Career or Career Conditional Appointments

In order to successfully complete the Recent Graduates Program, you must complete 1 year in the position, a minimum of at least 40 hours of interactive training, and demonstration of successful job performance. If for any reason you do not successfully complete the program you will be returned to the previous grade of the same or similar position you previously held within IRS prior to being selected for the Recent Graduates Program.

US Citizens/Nationals who are Recent Grads.

Qualifications

In the Recent Graduates Program you may qualify based solely on education, or a combination of experience and education. You must meet the following requirements by the closing date of this announcement:

BASIC REQUIREMENTS:

GS- 7 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: knowledge of instructional methods and communication techniques to present and deliver training; Knowledge of various data formatting and presentation techniques; Knowledge of techniques in converting regulatory and procedural language into readily understandable terms; Knowledge of basic training systems and computer-assisted training applications and basic knowledge of web site development sufficient to discuss and resolve issues with experts. OR

At least one (1) full academic year of graduate education in any field of study that demonstrated the knowledge, skills and abilities necessary to do the work. OR

Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

GS- 9 LEVEL: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Knowledge of education and training techniques and methodology for development of courseware, and communication techniques to present and deliver instruction and training; Knowledge of various data formatting and presentation techniques to support the preparation and presentation of concise, clear instructional screens and help topic screens; Knowledge of techniques and skill for converting regulatory and procedural language into readily understandable terms; Practical knowledge of training systems and computer-assisted training applications OR

Master's or equivalent graduate degree in a related field of study that demonstrated the knowledge, skills and abilities necessary to do the work. OR

Two (2) full academic years of progressively higher level graduate education in a related field of study that demonstrated the knowledge, skills and abilities necessary to do the work. OR

LL.B. or J.D., if related. OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

For Grades 7 and 9: You may qualify with a combination of qualifying education and experience. Options for qualifying based on a combination will be identified in the online questions.

In addition to the above you must have, within the previous 2 years, completed all educational requirements for a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying institution; or intended graduation is no more than 9 months from date of application.

  • Veterans (as defined in 5 U.S.C. 2108) who, due to a military service obligation, were precluded from applying to a Recent Graduates Program during any portion of the 2 year eligibility period may have their eligibility period extended so that they receive the full 2 years of eligibility. The remaining 2-year eligibility period will begin upon his or her release or discharge from active duty. The veteran's eligibility period may not extend beyond 6 years from the date of completion of all requirements of an academic course of study.
  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:

You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education