Creative Project Manager

Amazon.com Services, Inc.
 New York, NY

Desciption

Job summary

*This role can reside in any of the following corporate office locations: New York, NY; Santa Monica, CA; or Seattle, WA. Relocation package and assistance is available.

The Amazon Fashion Marketing & Branding team (amazon.com/fashion) is responsible for creating breakthrough marketing strategies and content to reach and resonate with today’s audience. We aspire to meet customers wherever they may be—on social media, on their phones and devices, across the site, in their inboxes—and provide easy ingresses to the site via beautiful, inclusive, inspiring, and innovative content. We believe in people-first storytelling, including highlighting real customers and communities and celebrating what they’re wearing now. Our ultimate objective is to help customers feel like their best selves by making getting dressed that much easier.

Each day feels a little bit different on this team, as we produce and promote content for an exciting array of brands, products, experiences, and features. In addition to highlighting new arrivals, rising-star brands, and trending and most-loved product, we also accelerate the convenience of shopping for fashion by introducing customers to Prime Try Before You Buy (6 free items for 7 days), Personal Shopper, Luxury Stores, The Drop, virtual try-on experiences, the latest in sustainability, custom Made for You T-shirts, and beyond. We challenge ourselves to produce bar-raising, engaging, and creative content – but above all else, we want to (1) make shopping fun and (2) tell stories we can be proud of.

We’re a team of 60+, including product marketers, brand marketers, marketing strategists, customer insights leaders, creative directors, art directors, producers, visual designers, copywriters, stylists, fashion/content editors, channel leads (tiktok, twitch, instagram, email, ads, etc.), and beyond, sitting in NYC, Seattle, Santa Monica (and lots of virtual locations!). Our team is filled with a wide range of personalities and backgrounds, including experts in video, influencer strategy, consumer behavior, large-scale 360-marketing campaigns, branding, merchandising, styling, and beyond who have come from backgrounds in retail, tech, print media, digital media, academia, and agency work. Above all else, our team culture is built around an environment of learning, experimentation, and inventing on behalf of the customer. Many of our team members have been in the org for 5-10+ years, and we pride ourselves on creating an organization where marketers and creatives can build careers.

As part of our expansion, Amazon Fashion is seeking a highly skilled and self-directed Creative Project Manager to support the creation of industry-leading content. We are looking for a candidate with an aptitude and enthusiasm for process and project management to help the creative teams deliver the highest standards on time, every time. The candidate will have strong leadership skills with the proven ability to motivate those around them with their approach and dedication to excellence, as well as the ability to prioritize work form multiple stakeholders and resolve conflicting information. We are seeking someone who enjoys working in the creative field and has a strong analytical and time management skill set with excellent communications skills to help solve creative problems and successfully drive and organize internal traffic flow.

Partnering closely with creative staff and business partners, they will define project scope, develop timelines and milestones, plan and manage budget allocations, manage internal/external resources, facilitate reviews and communication, and ensure project delivery requirements are met. In addition, this role may also manage external creative agencies and production/post-production vendors.

A successful candidate will be a strategic thinker, helping the teams see around corners and promote time-sensitive and informed decisions. They will also be an expert communicator, adept at engaging all levels of contributors up to executive stakeholders, and working with different types of creative professionals and creative outputs. The Creative Project Manager will have strong leadership skills with the proven ability to motivate those around them as well as the ability to prioritize work from multiple stakeholders and resolve roadblocks for the team. This role is part project manager and part traditional producer, collaborating with cross-functional marketing teams on projects that raise the bar for our customers’ experience.

Our culture is entrepreneurial, collaborative and goal-oriented, and there are tremendous opportunities on the horizon.

Key job responsibilities

  • Manages projects/programs/campaigns through the entire lifecycle: planning, creative, production, delivery, and wrap
  • Defines project scope, including timeline, resources, labor hours, and external costs
  • Facilitates project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc.), and communicates action steps to the broader team
  • Manages, organizes, and distributes all project documentation, including creative briefs, strategic plans, status reports, deliverables lists and post-project retrospectives
  • Communicates project statuses at recurring cadences, identifying and troubleshooting issues/roadblocks
  • Collaborates with Amazon Fashion Marketing teams to proactively plan for brand and marketing programs, understand business opportunities/challenges
  • Ensures deliverables and deadlines are communicated to all internal/external stakeholders
  • Ensures all deliverables are meeting business partner expectations, including adherence to established timelines and budgets
  • Write briefs, drive creative development, and own all aspects of the process including cost negotiations, timelines, approvals, research and analysis
  • Works closely with teams within Amazon Fashion to understand business metrics and apply learnings to future projects to improve performance
  • Monitors workflow efficiency to ensure the team is working efficiently on a day-to-day basis
  • Ensures the highest standards are achieved, processes are continually improved, and results are delivered

Basic Qualifications

  • 3+ years of producer/project management experience at an advertising agency, in-house marketing department, production company, or freelance
  • Bachelor's degree or equivalent professional experience
  • Strong organizational and time management skills with the ability to set priorities, multi-task, and meet deadlines
  • High attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously

Preffered Qualifications

  • Professional experience as a photo, social video, or video producer or similar role with ad agency, design studio, or production company
  • Deep understanding of design, video, photography, and motion workflows and deliverables
  • Experience in a project management or coordinator role within a creative environment
  • Ability to work in a fast-paced environment where continuous innovation is expected
  • Creative problem solver who is passionate about inventing new ways to approach marketing efforts

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

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