Collection Specialist

artnet is the leading international platform to buy, sell, and research art online. We connect millions of collectors globally with the world's leading galleries and auction houses, with a focus on making the art market more transparent while supporting our partners in growing their business online.

We are looking for a dedicated and reliable collections specialist to join our Finance Team to provide support in daily accounting functions. You will have the opportunity to work in a creative, data-driven environment and work closely with the entire team to maintain and improve the integrity of all financial records. The collections specialist is responsible for the collection of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency.

You will be reporting directly to the AR/AP and collection associate in our New York office located in the historic Woolworth Building, working together as artnet leads the way in the growing art industry.

Responsibilities:

* Review open accounts for collection efforts

* Make collection calls in a professional manner while maintaining positive customer relationships

* Resolve client-billing problems and accounts receivable delinquency in a timely manner

* Collect customer payments in accordance with payment due dates

* Identify issues attributing to account delinquency and discuss them with management

* Review and monitor assigned accounts and all applicable collection reports

* Provide timely follow-up on payment arrangements

* Email correspondence to customers to encourage payment of delinquent accounts

Qualifications:

* 2+ years related experience preferred

* Strong written and verbal communication skills

* Excellent problem-solving skills

* Ability to multi-task and prioritize work effectively

Benefits:

* Health, dental, and vision insurance

* Life and disability coverage

* 401k retirement plan with company match

* Pre-tax health and transit saving options

* 20 vacation days and paid time-off

If you have the right combination of skills and experience, let's work together to build and implement innovative technologies that will shape the way people experience visual culture today