Audio Visual Technician

United States Courts New York, NY
Announcement Number: 18-24 Court: United Sates District Court Southern District of New York City, State: New York, NY, NY Court Website: http://nysd.uscourts.gov/hr-announces.php Permanent Position: Permanent Job Grade: CL25 - CL26 Minimum Salary: $46,342 Maximum Salary: $82,984 Closing Date: 08/10/2018 Link to Original Job Post: http://nysd.uscourts.gov/hr-announces.php Position Description

POSITION SUMMARY:

The United States District Court for the Southern District of New York has a vacancy(s) for a

Courtroom Technology Technician based at the Daniel Patrick Moynihan Courthouse in Manhattan, with

periodic travel to White Plains, N.Y. The incumbent is assigned to the District Court Executive's

Office and is responsible for the Court's Audio/Visual and Telecommunication systems and services;

assisting in upgrades in the areas of cabling, fiber optics, satellite communications, voice, video

conferencing, real time and courtroom technology. Manual labor will be required along with the

ability to lift 25 pounds.

DUTIES AND RESPONSIBILITIES:

* Conducts day-to-day operations of technology used in the court to ensure reliable and effective operation.

* Serves as instructor on courtroom technology to deputy clerks and court personnel.

* Implements the design and upgrade of telecommunications systems.

* Develops procedural guidelines and training documentation as needed for end users.

* Coordinates video and teleconferences for the Court. This may involve scheduling,

troubleshooting, setting up equipment, initiating calls and monitoring equipment.

* Responsible for installation, configuration, maintenance, support and inventory of all

courtroom technology systems, hardware and equipment.

* Installs and maintains CourtFlow recording systems.

* Tests and evaluates new technology prior to application in the court environment.

* Monitors developing technology and recommends, develops or installs system upgrades or

features to satisfy local court needs.

* Serves as liaison with other federal agencies such as the U.S. Attorney's Office and Federal

Public Defender's Office with regards to courtroom technology.

* Processes Court Identification forms, including fingerprinting for background checks.

* Perform other duties as assigned.

Qualification

To qualify for this position, the candidate must have audio/visual and telecommunication experience

an a performance history that demonstrates outstanding customer service and troubleshooting skills.

The candidate must be able to interact directly with all levels of court personnel, demonstrate an ability to

work within a team environment and exhibit professional responsibility. Exceptional written and oral communication skills, especially the ability to clearly and patiently explain technical issues to non-technical

users, as well as accurately document problems and fixes is also required. The candidate must

possess superior customer service orientation; exceptional interpersonal skills, with a focus on

rapport-building, listening, and questioning skills. Information Technology experience in federal

courts, agencies, law firms or other legal environments is highly desirable. Knowledge of Creston,

Cisco, Extron, and other A/V equipment and software is highly desirable. To qualify for the Grade

CL 25, one must possess one year of specialized experience equivalent to CL 24; to qualify for the

Grade CL 26, one must possess one year of specialized experience equivalent to CL 25.

Specialized Experience

Specialized experience is defined as progressively responsible clerical or administrative

experience that provided knowledge of the rules, regulations, procedures and practices of audio/visual technology; and involved the routine use and installation of automated software and systems.

Benefits

The Federal Judiciary offers a comprehensive benefits package (includes paid vacation, sick leave

and holidays; participation in federal health benefits, life insurance and retirement programs;

supplemental dental and vision insurance, long term c re plan options, flexible spending accounts

and a transit subsidy program once eligibility requirements are met).

How To Apply

To be considered for this position please submit a resume detailing your education and work

experience, along with a cover letter. The cover letter must indicate the position for which you are applying,

including the vacancy number, and identify how your education and/or experience relate to the

duties and responsibilities of the position. Resumes without the cover letter addressing the qualifications will not be considered.

PLEASE SUBMIT YOUR RESUME AND COVER LETTER TO:

U.S. DISTRICT COURT 500 PEARL STREET

NEW YORK, NEW YORK 10007

ATTN: Office of the District Executive, SUITE 820 OR DEJobs@nysd.uscourts.gov

ONLY CANDIDATES SELECTED FOR INTERVIEWS WILL BE CONTACTED

THIS POSITION IS SUBJECT TO MANDATORY ELECTRONIC FUNDS TRANSFER FOR PAYMENT OF NET PAY.

THE SUCCESSFUL CANDIDATE FOR THIS POSITION IS SUBJECT TO A BACKGROUND CHECK

APPLICANTS MUST BE UNITED STATES CITIZENS

EQUAL OPPORTUNITY EMPLOYER