Anthropologie Assistant Store Brand Leader
Urban Outfitters
 New York, NY

The Assistant Store Brand Leader supports the Store Brand Leader to lead a profitable and customer-centric

environment through the successful development of a team. They manage designated areas of responsibility including; hiring

and developing talent, maintaining consistent store controls, and applying merchant skills to curate a compelling

customer experience.

REPORTS TO: Store Brand Leader

LEADERSHIP

  • Possesses strong written and verbal communication skills
  • Possesses strong assessment and decision-making skills
  • Is an entrepreneur, takes smart risks with measurable results
  • Provides global insight in relationship to the customer experience and communicates information to the Store Brand Leader
  • Acts as a liaison between leadership/associate teams and Store Manager by filtering communication of all store operations, process, and customer initiatives
  • Builds and maintains productive partnerships

PEOPLE & DEVELOPMENT

  • Partners with the Store Brand Leader to recruit, hire and retain top talent to build bench for the store and brand
  • Contributes assessments and ideas for succession strategy to the Store Brand Leader
  • Facilitates a thorough and thoughtful orientation of New Hires
  • Facilitates meetings and workshops that are well-planned, collaborative, educational and motivational
  • Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
  • Ensures that coaching and counseling is consistent and timely
  • Takes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progression

CUSTOMER CONNECTION

  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service, leading by example on the sales floor
  • Acts as a brand ambassador reflective of the company values and aesthetic
  • Understands multi-channel business - implements processes and utilizes tools to better service the customer
  • Utilizes personal stylists and/or fitting room experts to elevate service, outfitting, and team development of these skills
  • Supports with engagement of local community via events and social media platforms

AESTHETIC UNDERSTANDING & APPLICATION

  • Executes stock-to-sales processes and presentation standards
  • Has a strong understanding of trend and style that is reflective of the brand and local core customer
  • Manages stock-to-sales processes and upholds presentation standards
  • Partners with the Store Brand Leader, Visual Merchandising Manager, and Assistant Visual Merchandising Manager to assess and impact merchandising, floor planning, display and outfitting
  • Develops team to connect brand aesthetic with store Social Media platforms
  • Ensures the merchandising processes are collaborative, supported and well-planned

BENEFITS

As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more!.

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply online. We look forward to reviewing your unique qualifications.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.