Senior Analyst, Quality Assurance
Smuckers
 New Orleans, LA

Position Description

For more than 120 years, The J.M. Smucker Company has brought families together to share memorable meals and moments. Guided by a vision to engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. In consumer foods and beverages, its brands include Smucker's®, Folgers®, Jif®, Dunkin' Donuts®, Crisco®, Café Bustelo®, R.W. Knudsen Family®, Sahale Snacks®, Smucker's® Uncrustables®, Robin Hood®, and Bick's®. In pet food and pet snacks, its brands include Rachael Ray® Nutrish®, Meow Mix®, Milk-Bone®, Kibbles 'n Bits®, Natural Balance®, and Nature's Recipe®. The Company remains rooted in the Basic Beliefs of Quality, People, Ethics, Growth, and Independence established by its founder and namesake more than a century ago. For more information about our Company, visit jmsmucker.com.

TITLE

Senior Analyst, Quality Assurance

LOCATION

Silo, New Orleans, LA

REPORTS TO

Manager, Quality Assurance

KEY RESPONSIBILITIES

  • Deliver accurate green coffee analyses and blending instructions consistent with standards necessary for the release and control of all incoming, in process and blended green coffee quality
  • Proficient in green coffee blend planning, blend writing and blend confirmation functions to provide blending instructions to an external service provider for execution
  • Balance inventory and schedule constraints with blending guidelines and standards to determine green coffee blend recipes
  • Accountable for key quality results and systems impacting, lab verification, records traceability, training, pest control, and holds & positive release Quality Key Elements.
  • Drive operational excellence and ensure compliance with BRC, Quality Key Elements and regulatory requirements
  • Qualify and maintain skills as a green coffee cupper by completing an extensive 18-month qualification program, sampling a minimum of 2000 samples at 85% accuracy
  • Proficient in the preparation, roasting and cupping evaluation of individual green coffee components and blends
  • Participate/Lead quality defect root cause analysis investigations
  • Develop and implement cost reduction and work process improvement projects
  • Execute quality assurance laboratory analytical testing to deliver accurate green coffee quality analyses, and reporting into Oracle and IMS systems
  • Work collaboratively with 3rd party Service company, Corporate Green Coffee Planning and Quality Assurance to build effective relationships to drive key business objectives

SELECTION CRITERIA

Education

  • A Bachelor's Degree is required

Experience

  • Previous quality lab experience is preferred

Other

  • Strong analytical and problem-solving skills with an attention to detail
  • Strong organization and time management skills
  • Strong computer skills – Microsoft Office
  • Demonstrate results in driving continuous improvement
  • Demonstrate a “flow to the work“ mentality to meet the changing business needs
  • Effectively interface with multiple internal functions as well as external suppliers
  • Strong oral and written skills
  • Ability to travel approximately 4 times per year

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